Sr. System Administrator

The Sr. Systems Administrator will be responsible for monitoring and supporting all components of desktop technology

Responsible for monitoring and supporting all components of desktop technology

Responsible for the operation and maintenance of the hardware and the OS of all Windows-based workstations and servers

Responsible for Infrastructure Support Tickets and as an escalation resource for the Help Desk Analysts

Creates, maintains, and makes ongoing revisions to desktop-related processes, procedures, and documentation on software and hardware deployments, account administration, and helpdesk tasks

Develops and maintains a comprehensive set of Windows workstation and laptop images as well as thin client images to be used throughout all sites

Develops and maintains scripts and utilizes desktop management solutions to create a more efficient environment

Deploys, administers, and performance tunes workstation group policies related to system hardening procedures and policies

Evaluates and recommends technologies that can improve and streamline existing processes

Troubleshoots and provides solutions to hardware and software problems

Installs, upgrades, repairs, and removes hardware and software as necessary

Provides training and mentorship for desktop technicians on technologies of multiple disciplines

Manages VDI images, testing and rollout of new images and application related upgrades or updates

Acts as project lead in large-scale enterprise-wide hardware and software rollout/migration projects. Plans the analysis, evaluation, testing, implementation, integration, and migration strategy for deployment. Defines and implements complicated technical solutions that satisfy business requirements and align with corporate, project, and budgetary objectives

Leads large, complex projects over long time frames, which may extend 6 to 18 months in length

Monitors and supports application, database, and server backups

Performs monthly application releases, updates and patching

Troubleshoots and provides solutions to hardware and software problems and upgrade computer hardware and software as needed

Maintains server operating systems and functional differences between operating system vendors and versions

Administers, monitors, and maintains system for the Company in all environments

Assists system administration team with server provisioning using VMware virtual machine templates

Supports the planning of and performance of disaster recovery

Assists in projects as assigned by IT management

Complies with policies and procedures as required by compliance standards

Performance tunes and reviews systems as appropriate

Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.

The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.

We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.

At Harris & Harris, we’re proud to be an organization where everyone is welcome and can be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.

We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.

At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!

Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.