Implementation Manager

Bobyard uses AI to take contractors from a set of plans to a bid in minutes instead of weeks. We're Series A backed by 8VC, Primary, and Pear ($35M — 2x the median raise), and our customers are running real construction jobs on Bobyard right now, not sitting through a demo.

Implementation Manager owns the first 45 days of every new Bobyard customer's life — from signed contract to a live, trained, adopting account. We're building this role because launch quality can't keep depending on whichever CSM happens to pick it up; it needs one owner running a repeatable process. You'll win when a customer is fully launched fast, and when the CSM who inherits the account never has to ask what happened before they showed up.

Turn every AE/SE handoff into a scoped, confirmed launch plan within 48 hours of signature

Configure each account and run the kickoff and hands-on training that gets real crews using Bobyard, not just clicking through a demo

Drive customers to their first completed workflow and their first real adoption milestone inside 45 days

Run reinforcement sessions and office hours that catch stragglers before they quietly churn

Chase blockers down with Customer Success and Product until they're actually resolved, not just logged