Implementation lead

Have 3-6+ years in management consulting, solutions, or software implementation, preferably at a B2B SaaS company. You have experience leading customers through complex programs or projects

Take pride in your ability to learn new concepts quickly and thrive operating in a high-volume environment

Love to sweat the details, but are also able to zoom-out and see the big picture

Are a systems thinker who brings structure, clarity, and momentum to ambiguous problems

Are excellent at communicating clearly with technical and non‐technical audiences to introduce new concepts and drive alignment

Love working on multiple workstreams simultaneously, juggling multiple balls and keeping stakeholders accountable

Have a keen eye for identifying risks and drive mitigation plans to keep projects on track

Are an early adopter of AI solutions and excited to use them to drive impact

This position is required to be in person in our New York office 4 days per week.

Must be willing to work from an office 4 days per week (except for remote roles)

Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.

What’s the interview process like?

It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process.

What if I need accommodations for my interview?

At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements. If you need assistance during your process, please contact your recruiter.