workday
Implementation Consultant
Modaxo
Remote, CAN
Full-time
Mid · 3+ years experience
Remote
CAD 75000-85000 yearly / year
Discovered 3 weeks ago
Oracle
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Oracle
Key Skills for This Role
Oracle
Full Job Posting
Responsibilities
- Working closely with the Customer, Project Manager and the Professional Services team to ensure that our solution is delivered and operational in the most efficient and effective manner possible.
- Analyze and document in detail a customer's business requirements and understand their business processes.
- Develop strong relationships with your clients and establish credibility and trust quickly.
- Confidently communicate about the Software and the Project status to internal and external stakeholders.
- Interpreting union contracts and understanding how a customers business rules will be addressed through different software configurations.
- Work under minimal supervision and deal with multiple projects effectively and efficiently, meeting stringent timelines and changing priorities.
- Using your strong leadership skills and the ability to think analytically and strategically to resolve problems.
- Create training content and deliver training to the customers end users or subject matter experts.
- Support customer testing activities; log and track customer issues and ensure they are resolved in a timely manner.
- Always looking for ways to make things better, faster and more streamlined – both for customers and internally.
- Supporting the building and continuous improvement of implementation templates and project artifacts that are critical to the OPS Implementation Team.
Qualifications
- 3 to 5 years of direct customer facing experience in a technical software support role.
- Bachelors Degree or Diploma relevant to the information technology industry is preferred
- Ability to travel up to 75% within North America.
- Experience working with MS SQL and Oracle databases as well as writing queries to extract data .
- Superior Troubleshooting and problem solving skills.
- Excellent consulting and business analysis skills.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Modaxo
Financial Controller
Brisbane, AUS
Discovered TodayFull-time
Business Development Manager
, GBR
Discovered TodayFull-time
Group Controller
, USA
Discovered 3 days agoFull-time
Group Legal Counsel
, USA
Discovered 1 weeks agoFull-time
Group Finance Director
, GBR
Discovered 1 weeks agoFull-time
Civil Enforcement Officer
Oxford, GBR
Discovered 2 weeks agoFull-time
Civil Enforcement Officer
Oxford, GBR
Discovered 2 weeks agoFull-time
Civil Enforcement Officer
Oxford, GBR
Discovered 2 weeks agoFull-time