IBM iSeries System Operator

Company: Pencor Services, Inc.

Full-Time Shift: Monday-Friday, 8AM-5PM however, will need to be available occasional evenings, weekends and holidays for production support, maintenance, system outages and critical incidents

Pencor and its subsidiaries are Equal Opportunity Employers

The iSeries System Operator’s role is to run processes daily,weekly,monthly or as needed to support all business applications’ needs.

This individual also participates in some planning and implementation of policies and procedures to ensure system maintenance that is consistent with company goals, industry best practices, and regulatory requirements.

Will perform required processes for all applications residing on IBM iSeries System.

May occasionally require performing operational tasks during non-business hours to minimize impact to business operations

General Responsibilities include:

• Assisting with the management of all scheduling processes
• Performing and testing routine system backups and restores
• Performing assigned tasks for all applications in a consistent and accurate manner
• Running assigned processes for the various applications supported and maintaining current and accurate documentation on performing those tasks
• Ensuring documentation/processes are clear and precise and easily accessed
• Ensuring the integrity and security of multiple databases and data transfers in accordance to business needs and industry best-practices regarding privacy, security and regulatory compliance
• Managing reports and Outqs; ensuring archiving processes are performed
• Assisting with the setting up of end user accounts, permissions and access rights
• Anticipating, mitigating, identifying, troubleshooting and resolving hardware and software problems; Escalating incidents when necessary
• Assisting with testing of application upgrades
• Supporting application development teams throughout project lifecycles
• Assisting in software and hardware improvements, upgrades, patches, reconfigurations and on- going maintenance
• Running required reports in response to business user needs
• Ensuring operational tasks can be performed in your absence through documentation and training of other staff members