I.T EXECUTIVE
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Key skills for this role
About the Role
RR Electrical Middle East FZC seeks an IT Executive responsible for IT infrastructure administration, end-user support, and software project coordination. The role requires 5+ years of experience in IT infrastructure management and application support, with expertise in Windows Server, O365, and ERP systems.
Key Skills for This Role
Responsibilities
- Provide IT hardware and software support to end users
- Administer Windows Server (AD, DNS, DHCP, Group Policy)
- Manage O365 Exchange Administration for Mails, OneDrive, and Teams
- Configure and support Tally and ERP systems
- Manage Hyper V virtual servers
- Perform daily Network, Server, and Backup status checks
- Coordinate internal resources and vendors for IT project execution
- Develop project scopes, objectives, and detailed project plans
- Create and maintain comprehensive project documentation
- Provide technical support to end customers for software issues
Requirements
- Bachelor’s degree in computer / IT or equivalent
- Minimum 5 years experience in IT Infra Management and/or Application Support
- Excellent verbal and written communication skills
- Demonstrated leadership skills and ability to work with business and IT teams
Full Job Posting
Your Role Summary
- You will be responsible for IT Infra (System) administration and End User support including Data backup and Network security. This position is also responsible for maintaining the Software systems and support to end user for any software and process related issues.
IT Infra Management and Support
- IT Hardware & software support to end user
- Sound knowledge for Windows Operating and O365
- Windows server administration (AD, DNS, DHCP, Group policy)
- O365 Exchange Administration for Mails, One drive and Teams
- Tally configuration and support. Extensive ERP experience
- Hyper V management & administration (Virtual Servers)
- Documentation (IT procedures & policies)
- CCTV system management and service support
- Detect and Prevent for any Malware infection, looping, Virus attacks in network.
- Perform daily Network, Server, and Backup status checks
- IT Asset management
IT Software Project Co Ordination
- Coordinate internal resources and vendors for the flawless execution of IT project.
- Ensure that all projects are delivered on time, within scope.
- Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility.
- Develop a detailed project plan to track progress
- Create and maintain comprehensive project documentation
- Application Testing for Bug, Performance, UI and UX.
- Actively working with Master data preparation
- Preparation of Training Manual and provide training to users.
- Provide Technical support to end customer for any software related issues.
- Develop reports / MIS as per business requirement
- C# (Additional)
Qualification & Experience
- Bachelor’s degree in computer / IT or equivalent
- Minimum 5 Yrs experience in IT Infra Management and/or Application Support.
Skills / Others
- Excellent verbal and written communication skills, with an attention to detail and ability to impart ideas in both technically and user friendly language
- Demonstrated leadership skills, and ability to work with business and IT teams to coordinate and manage IT process across the organization.
Pay
- Pay: AED5,000.00 AED6,500.00 per month
Work Location
- Work Location: In person
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