Human Resources Manager (Remote in the USA)

Range: $45,000-$50,000, commensurate with experience.

Reporting to: VP of Finance About NexGen Technologies, LLC (NTG):

NexGen Technologies, LLC (NTG) is at the forefront of revolutionizing customer contact management solutions and services for the Business Process Outsourcing (BPO) sector and the burgeoning virtual office/digital real estate markets.

Our mission is to deliver unparalleled customer-centric services across all interactions, utilizing a blend of advanced artificial intelligence (AI) technologies, including chatbots, mobile applications, and virtual agents.

Our next-generation platform offers flexible, high-quality solutions in outbound and inbound sales, technical support, real-time video conferencing, and virtual office environments, setting a new benchmark in customer engagement.

The Human Resources Manager plays a pivotal role at NGT, steering the comprehensive management of human resources functions.

This strategic position involves developing and executing HR strategies that align with our corporate goals, ensuring a harmonious and productive workplace.

You will lead recruitment and onboarding processes, develop and oversee employee policies, manage relations, and ensure compliance with labor laws.

Additionally, you'll manage employee benefits, training, and development, directly contributing to our culture of excellence and innovation.

• Develop and implement strategic HR initiatives and policies.
• Lead recruitment efforts to attract top talent, ensuring a smooth onboarding process.
• Manage employee relations, addressing concerns and fostering a positive work environment.
• Oversee benefits programs, training and development initiatives.
• Ensure compliance with federal and state employment laws.