HR Software Trainer & Onboarding Specialist
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Key skills for this role
About the Role
E Concept LLC is looking for an HR Software Trainer & Onboarding Specialist to train client HR teams on using their payroll platform. Candidates must have UAE payroll knowledge including WPS/SIF and gratuity, and strong communication skills for leading training sessions.
Key Skills for This Role
Responsibilities
- Train new client companies' HR teams to run their payroll on the platform
- Run product demos and train each new client's HR admins and end users
Requirements
- Clear practical understanding of UAE payroll — WPS/SIF generation, payroll processing, and gratuity
- Solid spoken and written English
- Confidence to lead a session, screen share, and teach new users
- Comfort learning and explaining software
- Arabic is a strong advantage
- Prior SaaS onboarding, implementation, or training experience
- Familiarity with UAE labour law basics
Full Job Posting
Role Overview
- This is a client facing training and onboarding role — not internal HR.
- You'll train new client companies' HR teams to run their payroll on our platform, not process it yourself.
Must Have
- Clear, practical understanding of UAE payroll — WPS/SIF generation, payroll processing, and gratuity
- Solid spoken and written English; Arabic is a strong advantage
- The confidence to lead a session, screen share, and teach people who've never used the software
- Comfort learning and explaining software (you don't need to be technical)
Nice to Have
- Prior SaaS onboarding, implementation, or training experience
- Familiarity with UAE labour law basics
Application Questions
- Do you have hands on experience or clear practical knowledge of UAE payroll — WPS/SIF and gratuity?
- For example, a company's WPS salary file gets rejected by the bank. In your own words, what are the first things you'd check as an HR / Payroll Officer?
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