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Key skills for this role
Deliver accurate and timely payroll processing across allocated payrolls using our HR & Payroll system and managed payroll provider, Moorepay.
Provide a professional HR shared service, supporting activities such as new starter documentation, employee changes, payroll administration and HR data reporting.
Act as a first point of contact for employee and manager queries relating to payroll, benefits and HR administration.
Support continuous improvement initiatives that enhance service quality, efficiency and consistency across the HR Hub.
Build effective relationships with internal stakeholders, managers and external providers to ensure an excellent shared service experience.
Take ownership of allocated payrolls, completing all payroll activities, including lockdown and clearance, in line with agreed monthly payroll schedules.
Calculate and process payments including sick pay, holiday pay, statutory payments, joiners, leavers and other ad hoc payroll transactions.
Produce and review monthly payroll reports to support payroll validation, authorisation and sign-off processes.
Provide payroll calculations, pay breakdowns and guidance to employees and managers as required.
Issue P45s and final payslips for leavers within agreed timescales.
Lead payroll governance activities, including payroll sign-off meetings, data validation checks and post-payroll query analysis.
Develop strong working relationships with Moorepay and promote effective use of employee and manager self-service functionality.
Maintain a strong understanding of Moorepay, supporting system enhancements, process improvements and the development of user guidance.
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Maintain HR templates, standard correspondence and associated process documentation to ensure consistency and compliance.
Support audit activities and provide administrative assistance to internal stakeholders when required.
Ensure confidential employee information is managed, stored and archived securely in line with GDPR requirements.
Manage HR Hub ticket inboxes, meeting agreed service levels and maintaining a high standard of customer service.
Support HR and payroll projects that enhance service delivery and operational efficiency.
Assist with the integration of newly acquired businesses into HR Hub processes and systems.
Complete regular quality assurance and governance checks across payroll and HR administration activities.
Review and improve standard operating procedures, templates and tools to support a consistent and high-quality shared service.
Promote a culture of continuous improvement, identifying opportunities to simplify processes and improve the employee experience.
Promote a positive health and safety culture and encourage the reporting of incidents, observations and near misses.
Support health and safety initiatives, including the use of reporting tools and participation in improvement activities.
Identify opportunities to improve employee wellbeing and workplace safety across the business.
Verified company details for this employer are not available yet.
Part-time
Mid
Onsite
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