HR Officer

Overview

Responsibilities

• *Talent acquisition & recruitment*
• Coordinate with department heads to understand staffing needs and develop job descriptions
• Source candidates via LinkedIn, Indeed, job portals, referrals, and recruitment agencies
• Conduct pre-employment background checks and reference verification
• Maintain a talent pipeline and applicant tracking records
• *Onboarding & offboarding*
• Coordinate structured onboarding programs for all new hires including orientation and documentation
• Prepare employment contracts, offer letters, and new joiner packs in compliance with Qatar Labor Law
• Manage clearance processes, exit interviews, and final settlement calculations upon separation
• Ensure smooth visa, QID, and work permit processing for incoming employees
• *Government relations & PRO coordination*
• Liaise with MADLSA (Ministry of Administrative Development, Labour and Social Affairs) on labor matters
• Assist in processing, renew, and cancel visas, work permits, residence permits, and Qatar IDs via Metrash2 and government portals
• Coordinate with PRO for all government-related documentation and approvals
• Maintain up-to-date knowledge of changes in Qatar immigration and labor regulations
• *Payroll & compensation administration*
• Coordinate monthly payroll inputs including attendance, overtime, deductions, and allowances
• Ensure timely and accurate salary processing in compliance with the Wage Protection System (WPS)
• Maintain compensation records
• Assist in processing end-of-service gratuity calculations
• *Employee relations & engagement*
• Serve as the primary point of contact for employee queries, concerns, and grievances
• Investigate and resolve workplace disputes in a fair, timely, and confidential manner
• Implement and administer disciplinary procedures in line with company policy and labor law
• Develop and drive employee engagement initiatives, recognition programs, and wellness activities
• Foster a positive and inclusive work environment across all levels of the organization
• *Performance management*
• Administer bi-annual performance appraisal cycles
• Support managers in setting KPIs for their teams
• Monitor performance improvement plans (PIPs) and provide guidance to the managers
• Maintain performance records
• *Learning & development*
• Identify training needs through appraisal outcomes and departmental feedback
• Coordinate internal training sessions, workshops, and external development programs
• Manage training calendars and post-training evaluations
• Support succession planning and career development discussions
• *HR compliance & policy*
• Ensure all HR practices comply with Qatar Labor Law No. 14 of 2004 and its amendments
• Draft, review, and update HR policies, employee handbooks, and standard operating procedures
• Manage disciplinary and grievance procedures in accordance with legal requirements
• Conduct internal HR audits and ensure documentation is complete and up to date
• *HR information systems & reporting*
• Maintain accurate and confidential employee records
• Generate regular HR reports including headcount, turnover, leave, and compliance dashboards
• Manage leave administration (annual, sick, maternity, emergency) and attendance tracking
• Support HR digital transformation initiatives and process improvement projects

Qualifications & Experience

• Degree/Diploma/Certificate in Human Resources, Business Administration, or related field
• 3–6 years of generalist HR experience
• Currently based in Qatar with a valid QID
• Strong working knowledge of Qatar Labor Law
• Experience with government portals: Metrash2, Hukoomi, MADLSA
• Proficient in HRIS systems and Microsoft Office Suite
• Fluent in English; Arabic is an advantage
• High level of integrity, discretion, and professionalism
• Key competencies
• Strong interpersonal and communication skills
• Ability to manage multiple priorities independently
• Sound judgment and problem-solving ability
• Attention to detail and strong organizational skills
• Empathy and employee-centric mindset
• Cultural sensitivity in a diverse workplace
• Proactive and solutions-oriented approach
• Ability to handle sensitive information with confidentiality