HR Manager People And Culture — Arabic And English
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About the Role
Job Description About Joud Coffee Joud Coffee is a homegrown Abu Dhabi brand built on generosity, craft, and real hospitality. We’ve grown fast—and now we’re focused on the next phase: stronger culture, higher engagement, better leadership, and consistent guest experience across every outlet.
Key Skills for This Role
Full Job Posting
About Joud Coffee
Joud Coffee is a homegrown Abu Dhabi brand built on generosity, craft, and real hospitality.
We’ve grown fast—and now we’re focused on the next phase:
stronger culture, higher engagement, better leadership, and consistent guest experience across every outlet.
The role (read this carefully)
We’re hiring an
Hr Manager (People & Culture)
who is a
builder
and a
floor operator
—not a policy-only, behind-the-desk HR person.
You will spend real time in outlets, coaching managers, listening to teams, and turning culture into daily behaviors.
You will also own
Employer Branding & Talent Attraction
, including building our
LinkedIn presence
to attract top talent.
And you must be strong on
UAE labour compliance
and have
hands-on Emiratization experience
.
Arabic & English fluency is required
(spoken and written).
What you’ll own
Requirements (Must-Have)
Nice to have
Location & Work Style
- Culture & Engagement (your #1 mission)
- Translate our values into clear frontline behaviors (how we speak, serve, lead, and solve problems)
- Build practical culture routines: recognition, manager coaching, “wins of the week,” team rituals
- Run engagement systems that lead to action: listening sessions, pulse checks, feedback loops, action plans
- Protect a “no ego / high ownership” environment—resolve conflicts early and keep standards high
- Field HR — be on the floor, not behind the desk
- Build a structured outlet visit cadence (weekly/bi-weekly) with check-ins
- Coach outlet leaders on people topics: attendance, attitude, teamwork, service behavior, discipline, escalations
- Train managers on tough conversations + documentation (firm, fair, consistent)
- Detect issues early (culture drift, burnout, poor leadership) and fix them with real interventions
- Hiring & workforce growth (multi-site)
- Own recruitment end-to-end: role scorecards, structured interviews, selection standards, offers, onboarding
- Build workforce plans with Ops: staffing models by outlet/format and peak season planning
- Raise hiring quality and retention through better screening, onboarding, and manager capability
- Build referral programs and partnerships to keep the pipeline warm
- Employer Branding & LinkedIn (you own it)
- Build and manage our LinkedIn company page (setup/refresh, access control, brand consistency)
- Create an employer brand content plan: team stories, promotions, training, culture moments, behind-the-scenes
- Run hiring campaigns and build a talent community (followers → applicants → hires)
- Track simple results: follower growth, engagement, applicant quality, conversion rates
- Coordinate with Marketing for brand guidelines—but HR owns the talent narrative
- Emiratization (must-have experience)
- Lead Emiratization planning and execution: sourcing, hiring, onboarding, retention, development pathways
- Build relationships and pipelines for Emirati talent (universities, programs, local networks)
- Manage relevant reporting/requirements and ensure ongoing compliance with Emiratization initiatives
- Design career paths and support plans to help Emirati employees succeed and grow in operations and HQ roles
- UAE Labour Law & HR compliance (must-have)
- Ensure strong compliance with UAE labour law and MOHRE-related processes
- Own contracts, policies, employee relations, investigations, disciplinary actions and terminations (proper process + documentation)
- Coordinate visa/work permit administration with PRO / government portals where relevant
- Maintain accurate employee records and HR reporting (headcount, turnover, attendance, leave, etc.)
- Fluent Arabic & English (spoken + written)
- 5–8+ years HR experience, ideally in hospitality/retail with multiple locations
- Strong UAE labour law knowledge + hands-on HR compliance experience (ER, documentation, terminations, contracts)
- Proven Emiratization experience (implementation, hiring pipelines, onboarding/retention, reporting/requirements)
- Experience building employer branding / talent attraction, including LinkedIn company page + hiring campaigns
- Field/operator mindset: you enjoy being in outlets and solving real people problems
- High integrity, calm under pressure, strong judgment and confidentiality
- Experience in a fast-scaling, founder-led brand
- Built onboarding/training systems for frontline teams
- HRIS/LMS exposure (training platforms a plus)
- Abu Dhabi-based.
- Regular travel to outlets is essential (this is part of the job, not optional).
How To Apply
- Send Your CV And a Short Note Answering
- What did you personally do to improve culture/engagement in a frontline business?
- Share one Emiratization initiative you led and the outcome.
- What LinkedIn/employer brand work did you own and what results did you achieve?
Job Details
Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: https://www.joudcoffee.com/ Job Function: Human Resources (HR) Company Industry/
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