HPC Operations Engineer

As an HPC Operations Engineer at NVIDIA, you will play a pivotal role in ensuring the flawless operation of our high-performance computing (HPC) environment.

This opportunity is outstanding as you will be part of a world-class team that powers semiconductor build and advanced engineering workflows.

By joining us, you will help develop the future of computing while being immersed in an innovative and encouraging environment.

What you'll be doing:

• Provide first-line support for HPC users across scheduling, compute, storage, and access-related issues
• Troubleshoot job failures, scheduler errors, resource constraints, and performance concerns, driving issues to resolution or appropriate customer concern
• Perform triage of infrastructure incidents, gathering diagnostics and advancing to subject matter experts (SMEs) when issues extend beyond defined ownership
• Monitor system health, queues, node status, and service availability to ensure stable daily operations
• Complete established operational procedures for maintenance, patching, and configuration updates
• Develop and maintain operational documentation, runbooks, knowledge base articles, and guidelines for users and internal teams
• Contribute to improving team processes by identifying recurring issues and proposing practical workflow refinements

What we need to see:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience
• 2+ years of experience supporting Linux-based production environments
• Solid Linux systems administration fundamentals (RHEL/CentOS and/or Ubuntu)
• Ability to troubleshoot technical issues methodically and determine when a customer concern requires attention
• Experience interacting directly with users in a technical support or operations role
• Strong written communication skills with the ability to produce clear documentation and procedural guides
• Demonstrated ability to follow established processes while maintaining attention to detail

Ways to stand out from the crowd:

• Foundational scripting or automation experience (e.g., Bash or Python) sufficient to support routine operational tasks
• Solid understanding of workload schedulers such as LSF, Slurm, or similar systems
• Strong grasp of network computing supporting infrastructure (NFS, automounter, LDAP)