Housing Support Worker

Service Responsibilities

• Ensure support program delivery congruent with the Centre of Hope’s (COH) Mission, Vision and Values.
• Work in accordance with COH policies, procedures and philosophy of practice.
• Liaise and develop relationships with landlords and property managers within HRM.
• Develop a list of viable housing stock and options for men transitioning to independence within this housing program.
• Provide for men: intake, assessment and referral services, assistance in accessing resources, crisis intervention and eviction prevention services, outreach and mediation in relation to the Housing Support program.
• Liaise with other agencies on behalf of men and programs and participate in community committees, projects or activities as appropriate.
• Work in collaboration with other Housing Support Workers within HRM. (Example: Metro Turning.)
• Advocate with community agencies to ensure that the needs, barriers and strengths of males who are at-risk and homeless are addressed.
• Conduct public education presentations about the issues of homeless males.
• Complete and maintain records, assessments, daily statistics and files, and ensure confidentiality is protected.
• Compile statistics and data for accessing housing supports that will assist with the outcomes and evaluation of this housing initiative.
• Commit to the development of COH projects and activities and participate in internal committees.
• Assist in program and service development to ensure that quality, effective and client-centered programs and services are delivered.
• Provide a supportive environment and foster a therapeutic milieu that promotes empowerment.
• Supervise field placement students as required.
• Perform other duties a required;

Knowledge, Skills, Abilities

• Demonstrated skill applicable to a client-directed approach and a social justice perspective.
• Knowledge of mental health issues, substance abuse and crisis intervention.
• Demonstrate knowledge of Trusteeship programs and effective money management.
• Demonstrated exceptional level of interpersonal, communication and organizational skills.
• Demonstrated ability to build appropriate and healthy rapport with at-risk and homeless persons.
• Extensive knowledge of community resources and the social service delivery system.
• Ability to work in a team environment.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook and using the Internet.
• Demonstrated a high level of understanding of the issues of homelessness.

Organization Responsibilities

• Ability to work within the mandate of The Salvation Army’s Mission Statement.
• To expect to help with occasional “special occasions” after hours: i.e. Feast of Christmas, resident’s Christmas Party, to be supportive to Chapel programs.
• ROLE COMPETENCIES
• Communication
• Leadership
• Independent
• Networking
• Interpersonal skills
• Organizational skills
• Counselling
• WORKING CONDITIONS
• The incumbent’s work environment is typically at work sites within various residential or community settings. The incumbent will work under the following disagreeable conditions: dealing with angry and abusive people, verbal abuse, odours, and exposure to drugs and alcohol.

CONDITIONS OF EMPLOYMENT

EDUCATION / EXPERIENCE

Compensation

• Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
• The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.