jazzhr
Housing Assistant
Community Family Advocates
Pittsburgh, USA
Part-time
Entry
Onsite
USD 22-22 hourly
Discovered 1 weeks ago
Free
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- Helps to staff the “document day” at one or more emergency shelter. On these days, they will work to assist clients in applying for replacement Social Security cards, Birth Certificates, and PA identification and Drivers’ licenses.
- Completes all of the work required to submit the applications, including preparing letters for signature, assembling packages of information, preparing envelopes, scanning and uploading copies, and using a tracking sheet.
- Communicates updates on the status of each document to clients, shelter staff and the program leader.
- Helps clients solve problems related to their documents.
- Raises issues when they are slowing down the time for a client to get their documents; and proposes solutions.
- Acts independently in the best interest of the project and the clients, when necessary.
- Experience in directly helping individuals apply for their records or submitting complex documents (e.g., completing COMPASS applications, doing their tax filings)
- Administrative experience
- Education: High School degree or equivalency
- Ability to demonstrate proficiency at all of these tasks: Merging PDFs Scanning documents Uploading files Using Sharepoint or equivalent to store files Writing emails that convey information correctly and clearly Using Excel or equivalent
- Merging PDFs
- Scanning documents
- Uploading files
- Using Sharepoint or equivalent to store files
- Writing emails that convey information correctly and clearly
- Using Excel or equivalent
- Experience: Two years of office work experience
About Community Family Advocates
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