Housekeeping Supervisor

Position Summary

Work Arrangement

• Full-time position located on King Fahad Road in Riyadh, Saudi Arabia.
• The posting states that the role is not remote.

Room Operations

• Run sold-room reports, verify room status, identify discrepant rooms, prioritize cleaning, and update departing-room status.
• Document and resolve discrepant-room issues with the Front Desk and communicate issues to the next shift.
• Prepare, distribute, and communicate changes in room assignments and complete required paperwork.

Coordination and Supervision

• Coordinate Housekeeping with Engineering, Front Office, and Laundry.
• Assist with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Ensure completion of assigned duties and adherence to quality expectations and standards.

Safety and Compliance

• Follow company, safety, and security policies and procedures and complete required safety training and certifications.
• Report maintenance problems, safety hazards, accidents, and injuries.
• Protect confidential information and company assets and maintain a clean, professional appearance.

Guest and Employee Service

• Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and express appreciation.
• Communicate clearly and professionally and develop positive working relationships with employees and others.
• Perform other reasonable job duties requested by supervisors.

Preferred Qualifications

• A high school diploma or GED equivalent is preferred.
• At least one year of related work experience is preferred.
• At least one year of supervisory experience is preferred.
• No license or certification is specified.

Physical and Technical Requirements

• Move, lift, carry, and place objects up to 55 pounds without assistance and heavier objects with assistance.
• Push and pull a loaded housekeeping cart and machinery over sloping and uneven surfaces.
• Stand, sit, kneel, or walk for extended periods and perform bending, twisting, reaching, pulling, and stooping.
• Use computers or point-of-sale systems and read and verify information in different formats.