Housekeeping Supervisor
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Key skills for this role
About the Role
Citymax Hotels by Landmark Group seeks a Housekeeping Supervisor to manage daily housekeeping operations in Dubai. The role involves supervising staff, ensuring cleanliness standards, managing inventory, and addressing guest issues.
Key Skills for This Role
Responsibilities
- Supervise and coordinate the daily activities of housekeeping staff
- Ensure all guest rooms and public areas are cleaned to the highest standards
- Train and mentor housekeeping staff, promoting a positive and productive work environment
- Conduct regular inspections of rooms and public areas to ensure cleanliness
- Manage inventory of cleaning supplies and linens, placing orders as needed
- Address and resolve any guest complaints or issues related to housekeeping services
- Ensure compliance with health and safety regulations
- Prepare and manage the housekeeping budget
- Maintain records of housekeeping activities and prepare reports as required
- Collaborate with other departments to ensure smooth and efficient operations
Requirements
- Proven experience as a Housekeeping Supervisor or similar role
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Attention to detail and strong commitment to cleanliness
- Ability to handle complaints and resolve issues effectively
- Strong organizational and multitasking abilities
- Flexibility to work in shifts, including weekends and holidays
- Degree in hospitality management or related field is preferred
Full Job Posting
Job Overview
- The Housekeeping Supervisor will be responsible for managing the daily operations of the housekeeping department.
- This includes supervising staff, ensuring high standards of cleanliness and hygiene, managing inventory and supplies, and addressing any guest requests or issues.
- The ideal candidate will have strong leadership skills, a keen eye for detail, and a commitment to providing a clean and comfortable environment for guests.
Responsibilities
- Supervise and coordinate the daily activities of housekeeping staff.
- Ensure all guest rooms and public areas are cleaned to the highest standards.
- Train and mentor housekeeping staff, promoting a positive and productive work environment.
- Conduct regular inspections of rooms and public areas to ensure cleanliness.
- Manage inventory of cleaning supplies and linens, placing orders as needed.
- Address and resolve any guest complaints or issues related to housekeeping services.
- Ensure compliance with health and safety regulations.
- Prepare and manage the housekeeping budget.
- Maintain records of housekeeping activities and prepare reports as required.
- Collaborate with other departments to ensure smooth and efficient operations.
Qualifications
- Proven experience as a Housekeeping Supervisor or similar role.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Attention to detail and a strong commitment to cleanliness.
- Ability to handle complaints and resolve issues effectively.
- Strong organizational and multitasking abilities.
- Flexibility to work in shifts, including weekends and holidays.
- Degree in hospitality management or related field is preferred.
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