Housekeeping Supervisor
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Key skills for this role
About the Role
Supervise housekeeping staff, ensure cleanliness, train employees, manage inventory, handle guest requests, and maintain health standards.
Key Skills for This Role
Full Job Posting
Overview
- Supervise and coordinate the daily activities of housekeeping attendants and public area cleaners.
- Inspect guest rooms, corridors, and public areas to ensure cleanliness and compliance with hotel standards.
- Assign daily work schedules and room assignments to housekeeping staff.
- Train new employees on cleaning procedures, safety standards, and company policies.
- Monitor inventory levels of cleaning supplies, linens, and guest amenities.
- Report maintenance issues and follow up with the engineering department.
- Ensure all lost and found items are properly documented and stored.
- Handle guest requests and complaints related to housekeeping services.
- Maintain health, hygiene, and safety standards in all areas.
- Prepare attendance records, leave schedules, and performance evaluations.
- Coordinate with Front Office regarding room status updates (vacant, occupied, out of order).
- Ensure proper use and maintenance of housekeeping equipment.
- Conduct regular staff briefings and motivate team members.
- Monitor productivity and service quality to meet hotel standards.
- Assist the Housekeeping Manager with departmental reports and audits.
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