Housekeeping Supervisor
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Key skills for this role
About the Role
Rixos Premium Saadiyat Island (Accor) seeks a Housekeeping Supervisor to ensure the highest standards of cleanliness and guest service. The role involves supervising Room Attendants and Housemen, conducting inspections, and coordinating with departments.
Key Skills for This Role
Responsibilities
- Supervise daily operations of assigned guestroom floors and public areas
- Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards
- Monitor and guide Room Attendants and Housemen to maintain consistent quality and efficiency
- Respond promptly to guest requests and ensure all preferences or special instructions are followed
- Train, coach, and support housekeeping staff in their duties, including health, safety, and grooming standards
- Ensure adequate stock levels of linen, amenities, and cleaning supplies are maintained
- Report and follow up on maintenance issues or discrepancies in room status
- Enforce proper use and care of housekeeping equipment and supplies
- Coordinate with Front Office and Engineering for smooth room operations and maintenance follow ups
- Assist in planning staff schedules and daily task assignments
Requirements
- Responsibility
- Cooperate and comply with OSH instructions and safe working procedures
- Take reasonable care for health and safety of themselves, environment and others at work
- Do not adversely interfere with anything provided for OSH
- Cooperate with organization with respect to OSH requirements
- Follow OSHMS procedures as applicable
- Raise identified OSH issues with designated persons and take part in OSH consultative arrangements
- Report all near miss/hazard/unsafe conditions or act
- Use appropriate PPE and safety systems
- Be familiar with emergency and evacuation procedures
Full Job Posting
Company Description
- Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
- By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
- #BELIMITLESS
Our Commitment To Diversity & Inclusion
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What’s In It For You
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Position Overview
- The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness, presentation, and guest service across assigned areas of the hotel.
- This role involves supervising Room Attendants and Housemen, conducting room and area inspections, and coordinating with various departments to ensure guest satisfaction and operational excellence.
Key Responsibilities
- Supervise daily operations of assigned guestroom floors and public areas.
- Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards.
- Monitor and guide Room Attendants and Housemen to maintain consistent quality and efficiency.
- Respond promptly to guest requests and ensure all preferences or special instructions are followed.
- Train, coach, and support housekeeping staff in their duties, including health, safety, and grooming standards.
- Ensure adequate stock levels of linen, amenities, and cleaning supplies are maintained.
- Report and follow up on maintenance issues or discrepancies in room status.
- Enforce proper use and care of housekeeping equipment and supplies.
- Coordinate with Front Office and Engineering for smooth room operations and maintenance follow ups.
- Assist in planning staff schedules and daily task assignments.
Qualifications
- Responsibility
- Cooperate and comply with Rixos Premium Saadiyat Island in regard to OSH instructions and safe working procedures.
- Take reasonable care for the health and safety of themselves, environment and others at work.
- Do not adversely interfere with anything provided for OSH.
- Do not interfere adversely with anything in place to control OSH risks.
- Cooperate with organization with respect to actions and or actions taken to protect the employee/ OSH requirements.
- Follow OSHMS procedures as applicable.
- Raise identified OSH issues with designated persons and take part in OSH consultative arrangements.
- Report all near miss/hazard/unsafe conditions or act.
- Use appropriate PPE and safety systems.
- Be familiar with emergency and evacuation procedures.
- Authority: To stop any hazardous activity within the workplace; To be consulted by the direct manager/supervisor; To be communicated by management on OSH matters and changes; To get information, training, supervision and instruction by the management; To have specific job descriptions and inductions
Additional Information
- Your Team And Working Environment: Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time.
- At Accor, we are Heartists! Are you ready to put your heart at the center of everything that you do?
Job Details
- Role Level: Not Applicable
- Work Type: Full Time
- Country: United Arab Emirates
- City: Abu Dhabi
- Company Website: https://www.group.accor.com
- Job Function: Hospitality & Guest Services
- Company Industry/Sector: Other
About The Company
- Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof.
- Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently.
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