Housekeeping Order Taker
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Millennium Al Barsha Hotel is hiring a Housekeeping Order Taker to manage administrative tasks in the Housekeeping Office. Responsibilities include handling keys and documents, answering calls, managing Lost & Found, coordinating baby-sitting services, and maintaining records.
Key Skills for This Role
Responsibilities
- Safeguard, record, and manage all keys and documents within the Housekeeping Office.
- Organize and file daily activity reports efficiently.
- Answer phone calls promptly, adhering to telephone etiquette and standards.
- Record all incoming calls and ensure proper dissemination and follow up on messages.
- Manage Lost & Found matters including receiving, recording, storing, claiming, and clearing items.
- Update and maintain housekeeping files, ensuring accuracy and completeness.
- Generate and print system reports for room discrepancy report; submit copies to Finance and Front Office.
- Coordinate baby sitting services for guests and prepare attendance sheets for monthly payroll.
- Maintain cleanliness and tidiness of the Housekeeping Office.
- Regularly clear outdated reports on a monthly basis following hotel standards.
Requirements
- Previous experience in a hotel housekeeping or administrative role
- Excellent organizational and multitasking skills
- Proficiency in using hotel management systems
- Strong communication and telephone etiquette
- Ability to handle confidential information
Full Job Posting
Job Description
- As a Housekeeping Order Taker, you are crucial to facilitating effective communication and coordination within the Housekeeping Office.
- Key responsibilities include overseeing administrative tasks, maintaining meticulous records, delivering exceptional customer service, and contributing to overall cleanliness and organization.
Key Job Responsibilities
- Safeguard, record, and manage all keys and documents within the Housekeeping Office.
- Organize and file daily activity reports efficiently in the Housekeeping Office.
- Promptly answer phone calls, adhering to established telephone etiquette and standards.
- Record all incoming calls, ensuring proper dissemination and follow up on messages.
- Manage Lost & Found matters, including receiving, recording, storing, claiming, and clearing items.
- Update and maintain housekeeping files, ensuring accuracy and completeness.
- Generate and print system reports for the room discrepancy report in the morning and afternoon; submit copies to Finance and Front Office.
- Coordinate baby sitting services for guests and prepare attendance sheets for monthly payroll.
- Maintain the cleanliness and tidiness of the Housekeeping Office.
- Regularly clear outdated reports on a monthly basis, following hotel standards for record keeping.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Millennium Al Barsha Hotel
Telephone Operator - Arabic Speaker
Dubai, UAE
Millennium Al Barsha Hotel is seeking a Telephone Operator to professionally handle guest calls and ensure a memorable stay experience. The role requires fluency in Arabic, excellent communication skills, and familiarity
Front Desk Agent - Arabic Speaker
Dubai, UAE
As a Front Desk Agent, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiri