Housekeeping Coordinator
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Key skills for this role
About the Role
Respond to guest requests, maintain cleanliness, ensure safety, support team goals, and uphold professional standards in housekeeping operations.
Key Skills for This Role
Responsibilities
- Respond promptly to requests from guests and other departments
- Identify and report preventative or other maintenance issues in public areas or guest rooms
- Post caution signs
- Contact other departments directly for urgent repairs
- Deliver guest requests and set up furniture items in guest rooms as requested
- Remove items from hallways and transport to service areas
- Clean, maintain, and store cleaning equipment
- Follow all company and safety and security policies and procedures
Requirements
- Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
- Ability to push and pull a loaded housekeeping cart over sloping and uneven surfaces
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Visually inspect tools, equipment, or machines
- Grasp, turn, and manipulate objects of varying size and weight
- Move through narrow, confined, or elevated spaces
- Move up and down a ladder
- Stand, sit, kneel, or walk for an extended period across an entire work shift
Full Job Posting
Position Summary
- Respond promptly to requests from guests and other departments.
- Identify and report preventative or other maintenance issues in public areas or guest rooms.
- Post caution signs.
- Contact other departments directly for urgent repairs.
- Deliver guest requests and set up furniture items in guest rooms as requested.
- Remove items from hallways and transport to service areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash placed near Housekeeper carts.
- Clean, maintain, and store cleaning equipment.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Support team to reach common goals.
Physical Requirements
- Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
- Ability to push and pull a loaded a housekeeping cart and other work related machinery over sloping and uneven surfaces.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand eye coordination.
- Move through narrow, confined, or elevated spaces.
- Move up and down a ladder.
- Stand, sit, kneel, or walk for an extended period across an entire work shift.
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