Hotel Receptionist
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Key skills for this role
About the Role
City Première Marina Deluxe Hotel Apartments is hiring a full-time on-site Hotel Receptionist. The role involves managing reservations, check-ins/check-outs, handling payments, and resolving guest complaints.
Key Skills for This Role
Responsibilities
- Manage reservations
- Process check ins and check outs
- Handle payments
- Resolve complaints
- Handle guest queries
- Ensure a seamless experience for guests
Requirements
- Previous experience in a customer service role is a plus
- Excellent interpersonal and communication skills
- Flexible schedule with the ability to work nights, weekends, and holidays
- Willing to relocate and start immediately
- Ability to work well with others
Full Job Posting
Role Overview
- This is a full time on site role at City Première Marina Deluxe Hotel Apartments.
Responsibilities
- Managing reservations
- Processing check ins and check outs
- Handling payments
- Resolving complaints
- Handling guest queries
- Ensuring a seamless experience for guests
Qualifications
- Previous experience in a customer service role is a plus
- Excellent interpersonal and communication skills
- Flexible schedule with the ability to work nights, weekends, and holidays
- Willing to be relocated and start immediately
- Good customer service skills
- Ability to work well with others
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