Hostess
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Key skills for this role
About the Role
Swiss Connect Solutions FZE is seeking a Guest Experience Agent / Hostess for a 5-star luxury hotel in Dubai. The role involves welcoming VIP guests, managing event coordination, and delivering personalized service.
Key Skills for This Role
Responsibilities
- Welcome and assist VIP guests with warmth, professionalism, and discretion
- Ensure smooth guest flow, seating arrangements, and event coordination
- Deliver personalized service by anticipating guests' needs and preferences
- Uphold international etiquette and cultural protocol standards
- Liaise with hotel departments to ensure flawless execution of VIP events
- Manage guest lists, RSVPs, and confidential information
- Distribute event briefings and support operational communications
- Represent the hotel brand with poise, elegance, and impeccable professionalism
- Advise guests on local customs and etiquette
Requirements
- Previous experience in hospitality, guest relations, events, or customer service is preferred
- Excellent communication and interpersonal skills
- Fluent in English
- Russian and/or German language skills are highly preferred
- Strong organizational skills and attention to detail
- Professional appearance and a passion for luxury service
- Comfortable working in fast paced, high profile environments
- Flexible availability, including evenings, weekends, and public holidays
- Minimum height requirement: 165 cm
Full Job Posting
Guest Experience Agent / Hostess
- We are seeking a confident, elegant, and guest focused Guest Experience Agent / Hostess to join a prestigious 5 star hotel in Dubai.
- This is an exciting opportunity to represent a world class hospitality brand while interacting with VIPs, dignitaries, and high profile guests.
Key Responsibilities
- Welcome and assist VIP guests with warmth, professionalism, and discretion
- Ensure smooth guest flow, seating arrangements, and event coordination
- Deliver personalized service by anticipating guests' needs and preferences
- Uphold international etiquette and cultural protocol standards
- Liaise with hotel departments to ensure the flawless execution of VIP events
- Manage guest lists, RSVPs, and confidential information
- Distribute event briefings and support operational communications
- Represent the hotel brand with poise, elegance, and impeccable professionalism
- Advise guests on local customs and etiquette
Candidate Profile
- Previous experience in hospitality, guest relations, events, or customer service is preferred
- Excellent communication and interpersonal skills
- Fluent in English; Russian and/or German language skills are highly preferred
- Strong organizational skills and attention to detail
- Professional appearance and a passion for luxury service
- Comfortable working in fast paced, high profile environments
- Flexible availability, including evenings, weekends, and public holidays
- Minimum height requirement: 165 cm
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