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Facilitate in the seamless client experience by warmly greeting clients upon arrival and sharing relevant information regarding health and safety protocols
Assist clients by answering questions and helping facilitate a seamless experience to bridge the wait time and time in boutique
Maintain flow of traffic to ensure adequate service levels
Proactively communicate what the client should expect in terms of wait time, in-boutique experience, etc, setting realistic expectations with clients
Help at Cash and Wrap with processing transactions precisely as needed
Ensuring Cash and Wrap stations are prepared and stocked as needed
Providing excellent customer service on the phones
Accurately document messages and deliver to Fashion Advisors and Management on a timely manner
Support boutique success by assisting with any other tasks as directed by boutique management.
Responsibilities listed are not exhaustive; additional and more detailed duties will be shared during training stage.
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Ability to thrive in a team environment and work collaboratively
Understanding of, and passion for client experience
Excellent interpersonal and communication skills
Foreign language skills are preferred but not required
Ability to work in a fast-paced environment and handle multiple tasks.
Flexible schedule. Including availability to work evenings, weekends, and holidays.
Genuinely welcoming and guiding clients
Turning difficult situations into positive memories
Providing the highest standards of service and being service minded
Fostering a meaningful client experience centered around inclusion and connection
Your curiosity to continuously learn and grow
Exposure to the multiple boutique business functions and categories
The opportunity to work with a fun, creative and dynamic brand in the phase of new boutique opening
Being a part of a collaborative and engaged team during the key holiday sales moment
Competitive salary: $56,500CAD annually
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
CHANEL CANADA ULC. welcomes all applicants for this position. We are committed to fair and accessible employment practices. Accommodations are available upon request for candidates with disabilities throughout the recruitment process
Global luxury fashion and beauty house.
Visit company websiteJobs and hiring trendsCAD 56500-56500 yearly / year
Full Time, Temporary
Entry
Onsite
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