Hospital Operations Manager
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Role Overview
• Complete ownership of P&L, accountable for the hospital's performance
• Collaborate with regional leadership to identify trends and forecast the hospital's needs
• Manage accounts receivable
• Oversee hospital inventory and control facility and administrative costs
• Manage payroll for hospital staff
• Develop the hospital schedule and manage labor costs
• Champion change and identify, document, share, and promote best practices
• Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
• Implement new technologies and initiatives to improve operational efficiency
• Establish and drive the culture of the hospital
• Track and maintain current licensures for all DVMs
• Provide feedback and handle challenging conversations
• Demonstrate and reinforce the highest level of client service
• A bachelor’s degree in business or a related field is preferred
• 3-5 years of experience in a managerial role, including customer service experience
• Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus
• $60,000 - $75,000 Annually Salary (DOE)
• Annual Bonus Opportunity paid out quarterly
Full Job Posting
Job Description
Complete ownership of P&L, accountable for the hospital's performance
Collaborate with regional leadership to identify trends and forecast the hospital's needs
Manage accounts receivable
Oversee hospital inventory and control facility and administrative costs
Manage payroll for hospital staff
Develop the hospital schedule and manage labor costs
Champion change and identify, document, share, and promote best practices
Lead the hospital team to enhance processes and workflows, covering client service, operations, and administrative tasks
Implement new technologies and initiatives to improve operational efficiency
Establish and drive the culture of the hospital
Track and maintain current licensures for all DVMs
Provide feedback and handle challenging conversations
Demonstrate and reinforce the highest level of client service
A bachelor’s degree in business or a related field is preferred
3-5 years of experience in a managerial role, including customer service experience
Experience in a hospital, retail, or service-based industry setting in positions of increased responsibility is a plus
$60,000 - $75,000 Annually Salary (DOE)
Annual Bonus Opportunity paid out quarterly
Health Insurance Benefits
Free Mental Health Benefit Options
401k with Match
Competitive PTO Plan
Continuing Education Stipends
Fair Work-Life Balance
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About National Veterinary Associates
Global network of veterinary hospitals and pet resorts.
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