Client Services Representative

Job description

We are a 5-doctor veterinary practice seeking a dedicated Client Care Specialist to join our team. This role is perfect for someone with a passion for animals, excellent teamwork skills, great customer service skills, and a desire to grow within a supportive and positive environment.

What We’re Looking For:

· Flexible availability (must be able to work every other Saturday )

· A team player with a positive attitude and strong communication skills

· Commitment to providing exceptional client care and a welcoming atmosphere

· A strong desire to learn, grow, and contribute to our thriving hospital culture

Hours of Operation:

· Monday – Thursday: 7:30a-6p

· Friday: 7:30-5:30p

· Saturday: 8:00a-1p

· Closed Sundays

Benefits Include:

· Health, Vision, and Dental Insurance

· Employee Assistance Program (EAP)

· 401(k) Retirement Plan

· Employee Discounts on veterinary services and products

· Paid Time Off (PTO) and Sick Time

· Uniform Allowance

· Paid Holidays & Floating Holidays

About Us: Our practice is built on teamwork, compassion, and dedication. We are a fun, supportive group that values a positive culture and environment just as much as the quality of care we provide. We are excited to welcome someone who shares our passion for veterinary medicine and is eager to grow alongside us.

If you’re looking for a career where you can make a difference every day and be part of a practice that truly cares, we’d love to hear from you!

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose : Give pets and the people who love them more quality years together

Mission : Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values : Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

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