Home Service Coordinator
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Key skills for this role
About the Role
We are looking for an experienced and customer-focused Home Service Coordinator to join our growing company. The Home Services Coordinator serves as the central communication and scheduling hub for the Home Services Department.
Key Skills for This Role
Full Job Posting
Overview
We are looking for an experienced and customer-focused
Home Service Coordinator
to join our growing company.
The Home Services Coordinator serves as the central communication and scheduling hub for the Home Services Department.
This role is responsible for receiving service requests from the call center, assigning tasks to supervisors and technicians, scheduling preventive and corrective maintenance, and ensuring efficient workflow across all service activities.
The coordinator also works closely with procurement for spare parts, updates all stakeholders on job progress, tracks ongoing and completed jobs, and escalates any delays or unresolved issues to the Home Services Manager or Facilities Engineer.
Requirements
- Diploma or bachelor’s degree in business administration, Operations, Engineering, or related field.
- 2–4 years of experience in coordination, scheduling, facility management, or service operations roles.
- Strong communication and multitasking skills.
- Ability to work under pressure and manage multiple simultaneous tasks.
- Good knowledge of maintenance workflows and home service processes.
- Proficiency in CRM systems, scheduling tools, and MS Office applications.
- Strong problem-solving ability and attention to detail.
- Ability to work flexible hours when required.
- English required; Arabic is an advantage.
What We Offer
Competitive salary package
Opportunity to grow within a fast-expanding furnished apartments and holiday homes business
Professional and supportive working environment
Interested candidates may send their CV by direct message or email.
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