High Jewellery Sales Manager
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Key skills for this role
About the Role
Piaget seeks a High Jewellery Sales Manager to oversee store operations, merchandising, and sales staff in Dubai. Requires managerial experience and a Bachelor's degree. Drive sales performance and customer engagement in a luxury retail environment.
Key Skills for This Role
Responsibilities
- Oversee merchandising, financial management, and overall store management to ensure achievement of operational sales performance goals
- Manage day to day operations of a small to medium store, including front end, back end, and sales floor activities
- Utilize development framework to identify and address team's individual development needs
- Provide training or coaching to enhance performance and fulfill personal potential
- Aggregate and analyze customer issues to develop effective response strategies
- Develop and propose work schedules, approving overtime or additional resources as necessary
- Set and manage performance objectives for direct reports, ensuring accountability
- Communicate local action plan and motivate team to achieve local business goals
- Identify products or services that best meet customer needs and encourage purchases
- Deliver and manage budgets, conducting complex analyses on budget progress
- Record and process custom/special orders, coordinating with relevant teams for delivery
- Develop and implement customer contact plan to communicate product launches and engage potential customers
Requirements
- Bachelor's Degree or Equivalent Level
- Experience in dealing with various situations and advising others
- Managerial experience in supervising and directing people and resources to achieve specific results within limited timeframes
Full Job Posting
YOUR MISSION
- Oversee merchandising, financial management, sales staff supervision, and overall store management.
HOW WILL YOU MAKE AN IMPACT?
- Oversee the merchandising, financial management, and overall store management to ensure the achievement of operational sales performance goals.
- Manage day to day operations of a small to medium store with a homogeneous product line, including front end, back end, and sales floor activities.
- Utilize the organization's formal development framework to identify and address the team's individual development needs, planning and implementing actions to build their capabilities.
- Provide training or coaching to others within the organization to enhance performance and fulfill personal potential.
- Aggregate and analyze customer issues to develop effective response strategies.
- Develop and propose short or medium term work schedules to meet planned commitments, approving overtime or additional resources as necessary.
- Set and manage performance objectives for direct reports or project/account team members, ensuring accountability and taking corrective actions as needed.
- Communicate the local action plan, aligning it with the function's strategy and the broader organization's mission and vision, and motivate the team to achieve local business goals.
- Identify products or services that best meet customer needs, using personal expertise to propose quantities and configurations, and encourage purchases.
- Deliver and manage budgets, conducting complex analyses on budget progress as required.
- Record and process custom/special orders, coordinating with relevant teams for delivery.
- Set clear objectives for sales calls or meetings, using standard materials for presentations, and evaluate customer interest to provide further information or explanations.
Qualifications
- Bachelor's Degree or Equivalent Level required.
- Experience in dealing with various situations and advising others.
- Managerial experience in supervising and directing people and resources to achieve specific results within limited timeframes.
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