avature
Helpdesk Shift Supervisor
Maximus
Maryland, USA
Full-time
Senior · 7+ years experience
Onsite
Discovered 1 weeks ago
Free
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Description & Requirements
- Maximus is seeking a Helpdesk Shift Supervisor to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland.
- As Helpdesk Shift Supervisor, you will be responsible for providing technical support to our users and clients by triaging, researching, and answering questions regarding the program and systems. You will also be responsible for supervising other Operations Support Center operators, and act as both mentors and a direct line of escalation.
About Maximus
Management Consulting37200 employeesFounded 1975
Government services and health administration partner for public programs.
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