Heart of House Specialist
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Key skills for this role
About the Role
The Ritz-Carlton is hiring a Utility Cleaner to support cleaning needs across kitchen, food and beverage, and laundry departments. Duties include operating cleaning equipment, transporting dishware and linens, and maintaining cleanliness.
Key Skills for This Role
Responsibilities
- Prepare fresh clean linen and spotless dining ware for guests.
- Operate and maintain cleaning equipment and tools such as dish washing machines, hand wash stations, linen washers and dryers.
- Transport dishware or linens across the hotel.
- Ensure adherence to quality expectations and standards.
- Develop and maintain positive working relationships with other employees and departments.
- Report accidents, injuries, and unsafe work conditions to manager.
Requirements
- No high school diploma or G.E.D. equivalent required.
- No related work experience required.
- No supervisory experience required.
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Ability to stand, sit, or walk for an extended period of time.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Full Job Posting
Position Summary
- Our Utility Cleaners play an important role in support of a number of vital hotel functions.
- At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs.
- Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it t
Critical Success Factors
- Creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
- Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- Report accidents, injuries, and unsafe work conditions to manager.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Stand, sit, or walk for an extended period of time.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
- Education: No high school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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