Head Waiter / Waitress
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About the Role
We are seeking an experienced and dedicated Head Waiter to oversee our dine-in service and assist with our catering operations.
Key Skills for This Role
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Overview
**Job Summary:** We are seeking an experienced and dedicated Head Waiter to oversee our dine-in service and assist with our catering operations.
The ideal candidate will have exceptional customer service skills, a keen eye for detail, and the ability to lead a team to deliver a seamless and memorable experience for our guests, whether in our restaurant or at catering events.
Key Responsibilities
- **Dine-In Service Management:**
- Oversee the daily operations of the dine-in area, ensuring a high standard of service.
- Greet and seat guests, present menus, and provide detailed information on menu items.
- Supervise waitstaff, monitor service quality, and manage customer requests or concerns.
- Ensure that all areas of the dining room are clean, organized, and ready for service.
- Train and mentor junior waitstaff to maintain consistent service standards.
- **Catering Assistance:**
- Assist in setting up and managing catering events, ensuring smooth service.
- Coordinate with the catering team to ensure all guest requirements are met.
- Help with the preparation, transportation, and setup of catering equipment and food.
- Provide exceptional service to guests at off-site events, ensuring a seamless experience.
Qualifications
- Minimum 8 years of experience as a waiter, with at least 2 years in a supervisory role.
- Experience in catering or event service is highly desirable.
- Excellent communication and interpersonal skills.
- Strong leadership qualities with the ability to manage and motivate a team.
- Flexibility to work in a fast-paced environment and adapt to different service styles.
- Ability to work evenings, weekends, and holidays as needed.
Job Type: Full-time
Pay: AED3,000.00 - AED4,000.00 per month
Experience
- Service: 5 years (Required)
- Catering: 3 years (Required)
- fine dining: 5 years (Required)
Language
- Arabic (Preferred)
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