Head of Shared Services
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Key skills for this role
About the Role
Asharq News is seeking a Head of Shared Services to oversee operational support for network infrastructure, facilities management, security and safety, and admin services. The role involves managing critical facilities, workspace optimization, physical security frameworks, and vendor ecosystems across regional sites.
Key Skills for This Role
Responsibilities
- Oversee critical facilities maintenance and ensure operational resilience
- Lead workspace optimization and lifecycle asset management across regional sites
- Design and implement physical security frameworks and manage crisis incidents
- Enforce HSE compliance and manage vendor ecosystems
Requirements
- Experience in critical facilities maintenance and operational resilience
- Experience in facilities management including workspace optimization and lifecycle asset management
- Experience in physical security frameworks and HSE compliance
- Experience in vendor management and resource consolidation
Full Job Posting
Key Responsibilities
- Operational Support for Network Infrastructure: Partner with Engineering to oversee hard facilities management of technical spaces, data centers, or broadcast hubs.
- Operational Resilience: Ensure administrative workflows and physical facilities align with business continuity and disaster recovery protocols.
- SLA Compliance: Establish and enforce internal Service Level Agreements supporting operational time.
- Workspace Optimization: Lead space planning, office design, and facility capacity management across all regional sites.
- Lifecycle Asset Management: Manage maintenance, preventative scheduling, and capital expenditures for corporate real estate and physical office assets.
- Physical Asset Protection: Design and implement physical security frameworks including perimeter security, access control, and CCTV monitoring.
- Crisis & Incident Management: Act as primary lead for physical emergencies, site disruptions, or security breaches.
- Health, Safety, & Environment (HSE): Enforce compliance with local and international safety regulations.
- Vendor Management: Negotiation and performance reviews for soft and hard service providers.
- Resource Consolidation: Leverage centralized purchasing to optimize administrative costs across multi hub operations.
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