Head of Section

1. Job Purpose

2.1 Safety, Health & Environment

• Champion a zero-incident culture; ensure full compliance with all HSE policies, local regulations and Bahra Metals safety standards.
• Lead risk assessments, safety walks, near-miss reporting and root-cause investigations within the section.
• Guarantee that every team member is properly trained, equipped and authorised to perform their tasks safely.

2.2 Quality & Continuous Improvement

• Ensure copper wire rod is produced to specification, including chemical, mechanical, surface and dimensional properties, meeting customer and international standards.
• Drive a culture of detail and rigor in process control, including cathode quality, casting parameters, rolling, cooling, coiling and packaging.
• Lead continuous improvement initiatives such as Lean, 5S, Kaizen and Six Sigma, targeting yield, scrap reduction, defect elimination and process stability.
• Own non-conformity management, customer complaints resolution and corrective/preventive actions for the section.

2.3 Production & Operational Performance

• Deliver the production plan in volume, mix and on-time performance, coordinating closely with Planning, Maintenance, Logistics and Commercial.
• Monitor and improve key OEE drivers: availability, performance and quality, with a structured daily, weekly and monthly performance management routine.
• Ensure the highest standards of housekeeping, asset care and operational discipline on the shop floor.

2.4 People Management & Team Development

• **Core focus of the role:**
• Build, develop and lead a competent, motivated and high-performing team across all shifts.
• Empower supervisors and operators with clear authority, accountability and the autonomy to take real-time decisions on safety, quality and production.
• Define roles, responsibilities and KPIs for each position; establish clear escalation rules and decision-making boundaries.
• Identify skill gaps and design technical and behavioural training plans; mentor and coach team members for technical mastery and leadership growth.
• Lead succession planning and talent development; promote internal growth and prepare future supervisors and engineers.
• Foster a culture of ownership, collaboration, transparent communication and constructive feedback within the section.
• Conduct performance reviews, recognise high performers and address underperformance with fair and timely actions.

2.5 Cost & Budget Management

• Own the Copper Section operational budget, including conversion cost, energy consumption, consumables, manpower and maintenance costs.
• Drive cost-out initiatives without compromising safety or quality; track and report cost performance against agreed KPIs.
• Optimise yield from cathode to finished wire rod, minimising metal losses and rework.

2.6 Reporting & Cross-Functional Collaboration

• Report directly to the Group Operations Director on section performance, risks, opportunities and improvement plans.
• Collaborate with Maintenance, Engineering, Quality, Supply Chain, Sales and HR to align operational decisions with business priorities.
• Represent the Copper Section in Management Committee reviews, providing accurate, fact-based analysis and clear action plans.

3. Key Performance Indicators

• LTIFR, TRIR and number of safety observations / near-misses closed.
• First-pass quality yield, customer complaints and internal scrap rate.
• OEE, production volume versus plan and on-time delivery.
• Conversion cost per tonne and energy consumption per tonne.
• Team engagement, training hours per employee and internal promotions.

4. Qualifications & Experience

• Bachelor’s or Master’s degree in Metallurgical, Mechanical, Industrial or Chemical Engineering, or equivalent.
• Minimum 10 years of experience in metals manufacturing, with at least 5 years in a managerial role within copper, aluminium or wire rod production.
• Solid technical background in continuous casting and rolling processes, including CCR / Properzi or similar, and copper metallurgy is highly preferred.
• Proven experience leading multicultural teams in industrial environments; experience in the GCC region is an advantage.
• Hands-on knowledge of Lean Manufacturing, TPM, Six Sigma and structured problem-solving methodologies.
• Fluent English, written and spoken, is mandatory; Arabic or Spanish are a plus.

Leadership & People Management - Critical

• Demonstrated ability to build, develop and retain high-performing teams in industrial settings.
• Strong coaching and mentoring skills; able to delegate effectively and create autonomy at all levels.
• Excellent communication and influencing skills; able to engage operators, supervisors and senior leadership with the same clarity.
• Capacity to make difficult people decisions with fairness, consistency and emotional intelligence.
• Conflict resolution and ability to operate constructively in diverse, multicultural teams.

Operational & Technical

• Strong attention to detail and a clear focus on continuous product and process improvement.
• Data-driven decision-making and structured problem-solving, including 8D, A3 and RCA.
• Ability to balance short-term operational pressure with long-term improvement and reliability.
• Sound understanding of HSE management systems and quality standards, including ISO 9001, ISO 14001 and ISO 45001.

Personal Attributes

• Hands-on, shop-floor oriented and resilient under pressure.
• High personal standards, integrity and accountability.
• Customer-oriented mindset, both internal and external.
• Continuous-learning attitude and openness to challenge the status quo.

6. Working Conditions