Head of Operations
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Key skills for this role
About the Role
Airbus Industries seeks a Head of Operations to lead end-to-end operational performance for its subsidiary, covering spares distribution, technical support, training, Part 145 maintenance, and contract management.
Key Skills for This Role
Responsibilities
- Lead and coordinate all operational functions: spares distribution, technical support, Part 145 workshop, equipment repair, and training delivery
- Ensure operational plans are aligned with the subsidiary's business objectives and customer commitments
- Drive performance through clear KPIs, structured governance, and regular operational reviews
- Ensure the Part 145 maintenance organization operates in full compliance with applicable civil/military airworthiness regulations
- Oversee technical support activities, ensuring timely and quality resolution of customer technical requests
- Maintain strong relationships with airworthiness authorities and Airbus Helicopters engineering support
- Ensure efficient spares distribution processes, inventory accuracy, and on time delivery performance
- Oversee equipment repair operations, ensuring turnaround times and quality standards are met
- Ensure training programs are delivered to required standards and support customer capability development
- Oversee contract execution, ensuring deliverables, SLAs, and commercial terms are met
- Support the development and structuring of multi service support offers in collaboration with Sales/Business Development
- Champion a strong, visible safety culture across all operational activities
Requirements
- Proven experience in operations leadership within aviation or MRO environment
- Knowledge of Part 145 airworthiness regulations
- Experience in spares distribution, technical support, and contract management
- Strong leadership and people management skills
Full Job Posting
Job Summary
- The Head of Operations is responsible for the end to end operational performance of the subsidiary, covering spares distribution, technical support, training, Part 145 maintenance/repair activities, equipment repair, and contract management.
- The role ensures operational excellence, regulatory compliance, and a strong safety culture while supporting the development of multi service support offers to customers across the region.
Job Responsibilities
- Lead and coordinate all operational functions: spares distribution, technical support, Part 145 workshop, equipment repair, and training delivery.
- Ensure operational plans are aligned with the subsidiary's business objectives and customer commitments.
- Drive performance through clear KPIs, structured governance, and regular operational reviews.
- Ensure the Part 145 maintenance organization operates in full compliance with applicable civil/military airworthiness regulations.
- Oversee technical support activities, ensuring timely and quality resolution of customer technical requests.
- Maintain strong relationships with airworthiness authorities and Airbus Helicopters engineering support.
- Ensure efficient spares distribution processes, inventory accuracy, and on time delivery performance.
- Oversee equipment repair operations, ensuring turnaround times and quality standards are met.
- Ensure training programs (technical, operational) are delivered to required standards and support customer capability development.
- Coordinate with training partners/academies as relevant.
- Oversee contract execution, ensuring deliverables, SLAs, and commercial terms are met.
- Support the development and structuring of multi service support offers (bundled MRO, training, spares, technical support packages) in collaboration with Sales/Business Development.
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