indeed
Head of Operations- Restaurant Group
Aaramam
Dubai, UAE
Senior
Onsite
Discovered 1 weeks ago
F&B operationsRestaurant operationsMulti-branch operationsKPI managementFood cost managementInventory and stock control
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F&B operationsRestaurant operationsMulti-branch operations
Role Overview
Lead day-to-day operations and performance for a growing restaurant group.
Oversee operations across multiple restaurant branches and maintain consistent standards.
Key Skills for This Role
F&B operationsRestaurant operationsMulti-branch operationsKPI managementFood cost managementInventory and stock control
Full Job Posting
Role Overview
Lead day-to-day operations and performance for a growing restaurant group.
Oversee operations across multiple restaurant branches and maintain consistent standards.
Key Responsibilities
- Set and monitor KPIs covering sales, food cost, labour cost, wastage, productivity, customer satisfaction, and profitability.
- Ensure SOPs are implemented and followed across all locations.
- Analyse daily, weekly, and monthly operational reports and take corrective action.
- Improve inventory, purchasing, stock control, portion control, and food-cost management.
- Coordinate with the central kitchen, procurement, HR, finance, marketing, and branch teams.
- Maintain food quality, hygiene, safety, and service standards.
- Manage and develop Restaurant Managers and branch leadership teams.
- Conduct regular branch audits and performance reviews.
- Drive sales growth through operational improvements, upselling, service standards, and local initiatives.
- Implement and optimise POS, inventory, workforce management, and reporting systems.
- Use data and technology to improve decision-making and operational visibility.
- Support outlet openings, operational budgets, profitability improvement, and timely resolution of major issues.
Requirements
- At least 5 years of F&B operations experience, preferably with a multi-outlet restaurant group.
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