Head of Learning MEA
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Tiffany & Co. is seeking a Head of Learning for the MEA market to lead learning strategy and capability development. The role involves designing retail learning programs, coaching teams, and driving commercial success through exceptional service.
Key Skills for This Role
Responsibilities
- Develop and implement the market retail learning strategy aligned to business priorities
- Deliver and adapt retail learning programmes that build product expertise, selling excellence, and leadership effectiveness
- Partner with store leaders to embed learning, coaching, and behavioural change into everyday practices
- Champion a culture of continuous learning through impactful coaching and leadership development initiatives
- Measure programme effectiveness through KPIs, reporting, and business performance insights
- Collaborate with cross functional partners and external providers to deliver innovative learning solutions
Requirements
- 8+ years' experience in Retail Learning, Talent Development, Training, Facilitation, or Performance Consulting
- Proven experience developing learning strategies that drive business performance
- Strong leadership, stakeholder management, and influencing skills
- Exceptional facilitation, coaching, and presentation capabilities
- Commercially minded, highly organised, and passionate about developing people
- Bachelor's degree or equivalent experience
- Fluent in English and the local market language
- Luxury retail experience strongly preferred; jewellery experience is an advantage
Full Job Posting
Job Description
- Tiffany & Co. is seeking an inspiring and commercially minded Head of Learning to lead learning and capability strategy for the MEA market.
- The role reports to the Retail Performance Director and will shape and execute the MEA learning strategy across stores, corporate teams, and support functions.
Key Responsibilities
- Develop and implement the market retail learning strategy aligned to business priorities and growth objectives.
- Deliver and adapt retail learning programmes that build product expertise, selling excellence, clienteling capability, and leadership effectiveness.
- Partner with store leaders to embed learning, coaching, and behavioural change into everyday practices.
- Champion a culture of continuous learning through impactful coaching and leadership development initiatives.
- Measure programme effectiveness through KPIs, reporting, and business performance insights.
- Collaborate with cross functional partners and external providers to deliver innovative and effective learning solutions.
About You
- 8+ years' experience in Retail Learning, Talent Development, Training, Facilitation, or Performance Consulting.
- Proven experience developing learning strategies that drive business performance.
- Strong leadership, stakeholder management, and influencing skills.
- Exceptional facilitation, coaching, and presentation capabilities.
- Commercially minded, highly organised, and passionate about developing people.
- Bachelor's degree or equivalent experience.
- Fluent in English and the local market language.
- Luxury retail experience strongly preferred; jewellery experience is an advantage.
Why Tiffany & Co.
- Opportunity to shape the learning culture of one of the world's most iconic luxury brands.
- Develop exceptional talent and help create extraordinary experiences for clients every day.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Tiffany & Co.
VIE-Merchandising
Abu Dhabi, UAE
Tiffany & Co. seeks a Merchandising VIE to support product strategy, inventory optimization, and commercial performance across the Middle East. The role involves sales analysis, forecasting, and collaboration with cross-
Jeweler
Abu Dhabi, UAE
Tiffany & Co. is seeking a highly skilled Jeweler for its Immediate Service Center in Dubai to deliver expert repair, restoration, and customization services. You will handle fine jewelry repair, advanced techniques like
Client Advisor - The Grove, Abu Dhabi
Abu Dhabi, UAE
Job Description At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting si
Team Manager - The Grove, Abu Dhabi
Abu Dhabi, UAE
Job Description At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting si
Financial Planning & Analysis Analyst
Abu Dhabi, UAE
Job Description We are seeking a highly motivated Financial Planning & Analysis (FP&A) Analyst to join our dynamic finance team. This role plays a key part in driving strategic decision-making by delivering insightful fi
Client Advisor - UAE National
, UAE
Overview JOB DESCRIPTION Tiffany & Co... the name instills images of Beauty, Romance, and the iconic Blue Box. It is a Symbol of Excellence. For 185 years, Tiffany has created a legacy of exquisite designs and romantic i
CRM Team Manager - Dubai Mall
Dubai, UAE
Job Description As CRM Team Manager at Tiffany & Co.’s Middle East flagship in Dubai Mall, you will serve as a trusted partner to the Store Director, leading the vision and execution of a dynamic client development and r
VIE-Merchandising
Abu Dhabi, UAE
Jeweler
Abu Dhabi, UAE
Client Advisor - The Grove, Abu Dhabi
Abu Dhabi, UAE
Team Manager - The Grove, Abu Dhabi
Abu Dhabi, UAE
Financial Planning & Analysis Analyst
Abu Dhabi, UAE
Client Advisor - UAE National
, UAE
CRM Team Manager - Dubai Mall
Dubai, UAE