Head of Finance Operations
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Key skills for this role
About the Role
Manage finance operations, establish governance, drive performance metrics, and ensure seamless collaboration across global finance teams for operational excellence.
Key Skills for This Role
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1. Own the Finance Operating Rhythm
- Act as the operational engine ensuring finance processes run smoothly and on schedule.
- Design, implement, and continuously improve the global finance operating calendar.
- Establish and enforce weekly, monthly, and quarterly finance cadences.
- Coordinate execution across core finance functions (AP, AR, GL, payroll, treasury, reporting).
- Own end-to-end month-end and quarter-end close processes.
- Manage task tracking, dependencies, and deadlines across distributed teams.
- Ensure seamless collaboration between US and international finance teams.
- Provide visibility into workloads, priorities, and potential bottlenecks.
- Establish clear ownership and escalation paths across all finance operations.
2. Build Structure, Standards, and Governance
- Introduce structure and rigor into finance operations and processes.
- Lead operational aspects of finance transformation initiatives.
- Oversee governance and program management for ERP implementations (including NetSuite).
- Develop clear project plans, milestones, and tracking frameworks.
- Define and document standard operating procedures (SOPs) across all core processes.
- Coordinate cross-functional initiatives and drive adoption of process improvements.
- Build scalable frameworks for reporting and data management.
- Ensure system and tooling improvements translate into stable day-to-day operations.
3. Drive Operational Performance
- Establish transparency and metrics to measure operational effectiveness.
- Define and monitor KPIs and SLAs across finance processes.
- Analyze cycle times and identify inefficiencies or delays.
- Build practical dashboards to track finance performance and execution health.
- Partner with FP&A and business stakeholders to link operational improvements to business outcomes.
- Foster a culture of continuous improvement through data and structured feedback.
- Provide regular, clear updates to senior leadership on operational performance.
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