Head of Digital Delivery
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Key skills for this role
About the Role
Dicetek LLC seeks a Head of Digital Delivery to lead digital transformation initiatives for a bank, ensuring delivery of customer-centric digital products while maintaining regulatory and Shariah compliance.
Key Skills for This Role
Responsibilities
- Lead the end to end delivery of digital banking initiatives, including mobile banking, internet banking, digital onboarding, payments, and customer experience transformation programs
- Drive Agile delivery practices and oversee cross functional teams comprising business, product, technology, and operations stakeholders
- Develop and execute digital delivery roadmaps aligned with the bank’s strategic objectives and digital transformation agenda
- Establish robust governance, risk, and delivery frameworks to ensure projects are delivered on time, within budget, and to quality standards
- Collaborate with business leaders, technology teams, and external partners to drive innovation and accelerate digital capabilities
- Ensure compliance with UAE banking regulations, cybersecurity standards, and Islamic banking principles across all digital initiatives
- Monitor delivery performance, manage risks and dependencies, and provide regular progress updates to senior management and executive stakeholders
Requirements
- 12+ years of experience in digital delivery, technology transformation, or program management within banking or financial services
- Strong expertise in Agile delivery, digital banking platforms, and large scale transformation programs
- Proven leadership experience managing multi disciplinary teams and complex stakeholder environments
- PMP, Agile, Scrum, or SAFe certifications are preferred
Full Job Posting
Role Summary
- The Head of Digital Delivery will lead the execution of the bank's digital transformation initiatives, ensuring the successful delivery of customer centric digital products, platforms, and services while maintaining compliance with regulatory and Shariah requirements.
Key Responsibilities
- Lead the end to end delivery of digital banking initiatives, including mobile banking, internet banking, digital onboarding, payments, and customer experience transformation programs.
- Drive Agile delivery practices and oversee cross functional teams comprising business, product, technology, and operations stakeholders.
- Develop and execute digital delivery roadmaps aligned with the bank’s strategic objectives and digital transformation agenda.
- Establish robust governance, risk, and delivery frameworks to ensure projects are delivered on time, within budget, and to quality standards.
- Collaborate with business leaders, technology teams, and external partners to drive innovation and accelerate digital capabilities.
- Ensure compliance with UAE banking regulations, cybersecurity standards, and Islamic banking principles across all digital initiatives.
- Monitor delivery performance, manage risks and dependencies, and provide regular progress updates to senior management and executive stakeholders.
Requirements
- 12+ years of experience in digital delivery, technology transformation, or program management within banking or financial services.
- Strong expertise in Agile delivery, digital banking platforms, and large scale transformation programs.
- Proven leadership experience managing multi disciplinary teams and complex stakeholder environments.
- PMP, Agile, Scrum, or SAFe certifications are preferred.
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