Head of Credit Control, EMEA

You'll lead and take end-to-end ownership of the Credit Control function across EMEA, defining strategy, governance, policies, and operating standards while driving consistency and continuous improvement across the region

You'll build, develop, and lead a high-performing Credit Control team, providing direction, coaching, performance management, and support to ensure the delivery of business objectives

You'll drive the implementation and adoption of an IT-enabled credit control solution across EMEA, ensuring alignment with Group policies, process standardisation, and effective support for ongoing system and process changes

You'll act as the senior Credit Control representative, partnering with Finance Leadership, the Regional CFO, client services teams, and clients to manage escalations, resolve complex issues, and embed strong credit control practices across the business

You'll improve cash collection performance, working capital, and Lock Up Days by delivering insight-led reporting, managing debtor risk, resolving aged debt, and providing recommendations to enhance financial performance and control.

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.