Head of Contracts Excellence

Establish and lead the global Contracts Excellence function.

Define and deploy best practice contract management frameworks, standards and methodologies.

Build a consistent global approach to contract lifecycle management.

Develop governance, assurance and performance management processes.

Act as the subject matter expert on contract management strategy, governance and commercial risk.

Support and improve management of complex aftermarket, support and service agreements.

Develop frameworks covering: Managed services Maintenance contracts Service agreements Framework agreements Long-term support arrangements Renewals and extensions Service level agreements Change management

Managed services

Maintenance contracts

Service agreements

Framework agreements

Long-term support arrangements

Renewals and extensions

Service level agreements

Change management

Improve contractual performance and customer value across service portfolios.

Support regional teams managing customer-facing service contracts.

Bring consistency across programme and service contract management.

Support commercial governance throughout the contract lifecycle.

Improve visibility of contractual risks, obligations and opportunities.

Drive lessons learned and continuous improvement.

Build a global community of contract management professionals.

Mentor, coach and support regional teams.

Develop tools, templates and playbooks.

Promote commercial and contractual best practice across the organisation.

We're particularly interested in candidates who have built their careers within B2B service, aftermarket, support or contract management environments.

You will likely bring experience from sectors such as:

Defence

Aerospace

Security

Engineering services

Industrial equipment

Technology

Infrastructure

Transportation

Utilities

Why Join Smiths Detection?

This is a unique opportunity to shape how contract management is delivered across a global technology business operating at the forefront of security, defence, aviation and critical infrastructure.

You'll have the opportunity to build a truly global centre of excellence, influence senior stakeholders across the organisation and drive measurable improvements in commercial performance, contractual governance and customer outcomes.

Significant experience in contract management leadership within a multinational organisation.

Strong experience managing complex aftermarket, service, support or managed service contracts.

Experience across the full contract lifecycle from negotiation through delivery, change management and renewal.

Commercial governance and contract management framework development experience.

Experience leading contract management teams and developing capability across organisations.

Strong stakeholder management and influencing skills.

Experience working within international B2B customer environments.

Experience supporting both service contracts and major programme contracts.

Commercial or legal background.

Contract Lifecycle Management (CLM) framework implementation experience.

Defence, aviation, security screening or critical infrastructure experience.

Experience leading commercial transformation initiatives.

Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.

Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.