Head of Business Operations – MENA Eurasia
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Key skills for this role
About the Role
Viatris is seeking a Head of Business Operations for MENA Eurasia to drive operational excellence, governance, and leadership development. The role requires 10-15+ years in pharmaceutical/healthcare, with at least 5 years in a leadership role focused on strategy and business operations.
Key Skills for This Role
Responsibilities
- Design, implement, and continuously improve governance frameworks to support business objectives.
- Establish operational rhythms, business reviews, leadership forums, and decision making processes.
- Ensure compliance with corporate policies, pharmaceutical industry regulations, and local market requirements.
- Monitor execution of key business priorities and provide visibility to leadership on progress, risks, and mitigation plans.
- Drive accountability across functions through structured performance management and governance mechanisms.
- Translate strategic objectives into actionable business initiatives and measurable outcomes.
- Plan/build annual calendar for performance reviews, KPI tracking, and operational reporting.
- Identify operational improvement opportunities and implement best practices to enhance organizational effectiveness.
- Lead cross functional strategic projects
- Establish project governance structures, milestones, risk management frameworks, and success metrics.
- Ensure timely delivery of strategic initiatives within scope, budget, and quality expectations.
- Coordinate stakeholders across regional, global, and local teams to drive alignment and execution.
Requirements
- Bachelor’s degree in Pharmacy, Business Administration, Healthcare Management, or related field
- MBA or relevant postgraduate qualification preferred
- 10–15+ years of experience within the pharmaceutical, healthcare, or life sciences industry
- Minimum 5 years in a leadership role focused on strategy, business operations, and/or organizational effectiveness
- Proven experience leading cross functional transformation programs and governance frameworks
- Demonstrated success delivering large scale strategic initiatives in a matrix organization
- Experience working across Middle East, Eurasia, or international markets is highly desirable
Full Job Posting
Position Summary
- The Head of Business Operations is a strategic leadership role responsible for driving operational excellence, governance, organizational effectiveness, leadership capability development, and execution of critical business initiatives across MENA Eurasia.
- The role serves as a key partner to the leadership team, ensuring alignment between corporate strategy and execution while establishing robust governance frameworks, managing cross functional transformation programs, and fostering a high performance culture.
- The incumbent will lead strategic projects, drive leadership development programs, and ensure effective coordination across commercial, medical, regulatory, supply chain, finance, and HR functions.
Key Responsibilities
- Governance & Business Excellence: Design, implement, and continuously improve governance frameworks to support business objectives.
- Establish operational rhythms, business reviews, leadership forums, and decision making processes.
- Ensure compliance with corporate policies, pharmaceutical industry regulations, and local market requirements.
- Monitor execution of key business priorities and provide visibility to leadership on progress, risks, and mitigation plans.
- Drive accountability across functions through structured performance management and governance mechanisms.
- Planning & Business Operations: Translate strategic objectives into actionable business initiatives and measurable outcomes.
- Plan/build annual calendar for performance reviews, KPI tracking, and operational reporting.
- Identify operational improvement opportunities and implement best practices to enhance organizational effectiveness.
- Project & Program Management: Lead cross functional strategic projects
- Establish project governance structures, milestones, risk management frameworks, and success metrics.
- Ensure timely delivery of strategic initiatives within scope, budget, and quality expectations.
- Coordinate stakeholders across regional, global, and local teams to drive alignment and execution.
Qualifications & Experience
- Education: Bachelor’s degree in Pharmacy, Business Administration, Healthcare Management, or related field.
- MBA or relevant postgraduate qualification preferred.
- Experience: 10–15+ years of experience within the pharmaceutical, healthcare, or life sciences industry.
- Minimum 5 years in a leadership role focused on strategy, business operations, and/ or organizational effectiveness.
- Proven experience leading cross functional transformation programs and governance frameworks.
- Demonstrated success delivering large scale strategic initiatives in a matrix organization.
- Experience working across Middle East, Eurasia, or international markets is highly desirable.
Key Competencies
- Leadership: Strategic thinking, Executive presence, Influencing without authority, People leadership and talent development, Change leadership
- Business Operations: Governance design and implementation, Business planning and execution, Portfolio and project management, Performance management and KPI governance, Organizational effectiveness
- Technical Skills: Business analytics and reporting, Risk management, Change management frameworks, Process improvement and operational excellence
- Personal Attributes: Highly collaborative and stakeholder oriented, Strong communication and presentation skills, Results driven with strong execution capability, Exceptional problem solving and decision making skills, Ability to thrive in a fast paced and complex environment
Success Measures
- Establish and strengthen governance and decision making frameworks.
- Deliver strategic projects on time and within agreed objectives.
- Improve visibility and accountability through effective business performance management.
- Launch and successfully execute leadership development initiatives.
- Enhance cross functional collaboration and organizational effectiveness.
- Drive measurable improvements in operational excellence and strategic execution.
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