Handover & Communities Director - Real Estate
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Big Fish Consult seeks an experienced Handover & Communities Director to lead end-to-end handover and community readiness for a master developer in Abu Dhabi. The role requires 12-15+ years in real estate development and strong leadership in customer experience and governance.
Key Skills for This Role
Responsibilities
- Develop and implement the overall handover strategy and governance framework across multiple developments
- Lead pre handover readiness, quality assurance, snagging/de snagging, and operational readiness activities
- Oversee the customer handover journey, ensuring a seamless and exceptional customer experience
- Drive community readiness, coordinating with Facilities Management and operational stakeholders prior to occupation
- Manage post handover operations, including DLP performance, contractor accountability, and customer issue resolution
- Build strong relationships with internal stakeholders, contractors, consultants, FM providers, and external agencies
- Lead reporting, performance management, continuous improvement initiatives, and a high performing Handover & Communities team
Requirements
- Bachelor's degree in Real Estate, Engineering, Property Management, Construction Management, Business Administration, or related discipline (Master's preferred)
- 12–15+ years of experience in real estate development, property handover, community management, customer management, or property operations
- Proven experience delivering handover and community operations within a real estate developer or master developer environment
- Strong leadership, stakeholder management, governance, and customer experience expertise
- Demonstrated success managing large scale residential, mixed use, or master planned developments
Full Job Posting
Key Responsibilities
- Develop and implement the overall handover strategy and governance framework across multiple developments.
- Lead pre handover readiness, quality assurance, snagging/de snagging, and operational readiness activities.
- Oversee the customer handover journey, ensuring a seamless and exceptional customer experience.
- Drive community readiness, coordinating with Facilities Management and operational stakeholders prior to occupation.
- Manage post handover operations, including DLP performance, contractor accountability, and customer issue resolution.
- Build strong relationships with internal stakeholders, contractors, consultants, FM providers, and external agencies.
- Lead reporting, performance management, continuous improvement initiatives, and a high performing Handover & Communities team.
Requirements
- Bachelor's degree in Real Estate, Engineering, Property Management, Construction Management, Business Administration, or a related discipline (Master's preferred).
- 12–15+ years of experience in real estate development, property handover, community management, customer management, or property operations.
- Proven experience delivering handover and community operations within a real estate developer or master developer environment.
- Strong leadership, stakeholder management, governance, and customer experience expertise.
- Demonstrated success managing large scale residential, mixed use, or master planned developments.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Big Fish Consult
Design Manager - Residential and Mix-Used Development
Abu Dhabi Emirate, UAE
Big Fish Consult seeks a Design Manager to lead design management for large-scale real estate developments in the UAE. The role requires 10-12 years of experience, a degree in architecture or related field, and proficien
Manager, Bridges & Tunnels
Abu Dhabi, UAE
Big Fish Consult seeks a Manager for Bridges & Tunnels Design for a real estate developer in Abu Dhabi. The role involves overseeing design and coordination of bridges, tunnels, and road structures from concept through c
Technical Manager (Electrical and Mechanical)
Jiddah, KSA
We are seeking a highly experienced Technical Manager (Electrical/Mechanical) to oversee technical delivery and compliance of engineering services in a complex facilities environment. The role involves leading a team of
Executive Director, Design - Real Estate
Abu Dhabi, UAE
We are partnering with a leading real estate developer to appoint an Executive Director, Design to lead design vision and governance across large-scale developments. You will oversee Architecture, Interior Design, and de
Senior Technical Design Architect – Hospitality (Jeddah, KSA)
Dubai, UAE
Our client seeks an accomplished Senior Technical Design Architect to lead technical design and delivery of luxury hospitality developments in Jeddah. You will oversee architectural design from schematic through IFC, coo
Design Manager (Non-Residential Projects) - Real Estate
Abu Dhabi Emirate, UAE
Big Fish Consult seeks an experienced Design Manager for a leading real estate development team in Abu Dhabi. The role involves leading the full design lifecycle for large-scale non-residential projects from concept to c
Senior Technical Design Architect – Hospitality (Jeddah, KSA)
Dubai, UAE
Big Fish Consult is seeking a Senior Technical Design Architect to lead the technical design and delivery of luxury hospitality projects in Jeddah. The role requires 15+ years of experience in architectural design and te
Executive Director, Development Operations - Real Estate
Abu Dhabi Emirate, UAE
Big Fish Consult seeks an Executive Director of Development Operations to lead strategic planning, governance, and financial oversight for a major real estate development portfolio in the UAE. Requires 20+ years of exper
Design Manager - Residential and Mix-Used Development
Abu Dhabi Emirate, UAE
Manager, Bridges & Tunnels
Abu Dhabi, UAE
Technical Manager (Electrical and Mechanical)
Jiddah, KSA
Executive Director, Design - Real Estate
Abu Dhabi, UAE
Senior Technical Design Architect – Hospitality (Jeddah, KSA)
Dubai, UAE
Design Manager (Non-Residential Projects) - Real Estate
Abu Dhabi Emirate, UAE
Senior Technical Design Architect – Hospitality (Jeddah, KSA)
Dubai, UAE
Executive Director, Development Operations - Real Estate
Abu Dhabi Emirate, UAE