Hackney Council Apprenticeship Programme - Part Time Roles

Please see the information below about the roles currently available.

You will be able to choose up to three in your order of preference.

Role 1: Scale 2 (pro rata)

Job Title: Support Worker Apprentice: Adult Social Care

Qualification working towards: Adult Care Worker Level 2

Oswald Street day service provides support to adults with complex needs including those with dementia, learning disabilities and age related frailties. This apprentice will assist in planning, organizing and delivering a range of group and individual activities and provide direct support so that the people who choose to take part in those activities are enabled to do so as fully as possible. In addition the post holder will support the service users in all aspects of daily living including personal care and support with eating and drinking.

You will need to be flexible and ready to adjust your way of working to meet service users needs. You will have good communication skills and the ability to think creatively and demonstrate enthusiasm to support service users to meet their goals. You will be committed to ensuring that service users are supported to be as independent as possible whilst still giving them the support they need. You must be able to remain calm under pressure and at all times treat service users, colleagues and the wider public with dignity and respect.

You will be studying towards a Level 2 Adult Care qualification, over a period of 16 months. You will not be eligible for this apprenticeship if you already hold a related qualification at Level 2 or above.

Please note these important additional points about this apprenticeship:

- You must be 18+ to apply

- Some evening and weekend working may be required

- An Enhanced DBS (criminal record) check is required for this post

Role 2: Scale 2 (pro rata)

Job title: ICT Support Apprentice

Qualification working towards: IT User/Application Specialist Level 3

This is an apprenticeship within Hackney Council’s ICT Service Support team.

The team provide support to all users of the Council’s ICT systems, including telephone and online support as well as face-to-face and desktop support.

You will assist the ICT Service Support team with the provision of prompt and effective technical support for all aspects of personal computing to users across the Council through resolution of incidents and service requests in line with agreed service agreements, ensuring minimal disruption / loss of service.

You will ensure delivery of a high quality user experience, including fit for purpose systems, and high standards of access, availability, usability, usefulness and excellent standards of service.

Through this apprenticeship you will learn a varied set of skills, including customer service, and software and hardware maintenance.

Role 3: Scale 4 pro rata

Job Title: Project Support Apprentice - Parking & Markets Service

Qualification working towards: Associate Project Manager Level 4

The Parking and Markets Service is seeking an ambitious apprentice to support the scoping and delivery of the five-year Parking Enforcement Plan (PEP) review 2020-25, which is due to start in the autumn of 2019.

The PEP is the cornerstone that underpins how parking is managed in Hackney – your work will directly impact on the services received by thousands of residents, businesses and motorists, as well as driving our change programme, for the years ahead.

Past iterations of the PEP have provided an overview into how we govern parking across the borough, the challenges we face, and how we plan to address them. Our intention in this review is to overhaul all parking policies with a greater focus on developing a rule book with clear and descriptive policies to ensure openness, transparency and consistency in our approach.

During the apprenticeship, you will benefit from a formal programme of study towards a Level 4 Project Management qualification, balanced with learning and developing practical experience through on the job training.

Please note this important additional point about this apprenticeship:

- To start this apprenticeship, you must already hold at least two A levels at grades A-C OR a Level 3 qualification in any subject OR have relevant work experience (at least 1 year in project support or administration)

For all apprenticeships, please use the link below to apply.

You must refer to the job description and person specification in your application.

There will be a number of questions relating to the post. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience and answer them in full.

You are not required to submit a supporting statement

Closing Date: Sunday 2 June 2019 at 11:59 pm

Screening: All eligible applicants will be invited to attend a half-day screening workshop.

Interview: Following this, shortlisted applicants will be invited to an interview.

If you are a Hackney resident and would like support to complete your application form, or receive interview support, please register with Hackney Works who offer support in this area. https://hackneyworks.hackney.gov.uk/

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Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class.

We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from 2012 Games, and making this a place of which we can all be proud.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive .