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مستشار توجيه (Guidance Consultant)

ComPsych
Abu Dhabi, UAE
Full Time
Mid
3 weeks ago
Clinical AssessmentCrisis ManagementCoachingMicrosoft OfficeClient Information SystemsEmpathy
Free

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Clinical AssessmentCrisis ManagementCoaching
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Overview

  • ComPsych is the world's largest provider of mental health services and GuidanceResources for life.
  • The Guidance Consultant is a remote, fixed term, full time position based in the UAE.
  • Ideal for mental health professionals who value clinical excellence and thrive in a fast paced environment.

Responsibilities

  • Provide telephonic and chat support by conducting comprehensive clinical intakes and referring clients to appropriate resources.
  • Conduct client assessments and apply coaching methodologies to develop tailored health and well being strategies.
  • Ensure adherence to departmental protocols, industry best practices, and customer specific requirements.
  • Deliver services in a culturally competent, inclusive, and respectful manner.
  • Apply sound judgment, critical thinking, and problem solving skills to assess situations and resolve concerns.
  • Educate clients regarding available resources, eligibility criteria, and program services.
  • Maintain accurate, thorough, and timely documentation of all client interactions.
  • Stay informed on emerging behavioral health trends, resources, and best practices.
  • Collaborate with internal and external stakeholders to ensure continuity of care.
  • Maintain strict adherence to medical confidentiality and data protection regulations.

Qualifications

  • Master's degree or equivalent in Psychology, Social Work, Behavioral Health, or related field.
  • Bachelor's degree with relevant experience may be considered where regulatory framework allows.
  • Eligibility for professional practice and/or registration in the country of residence.
  • Proficiency in Microsoft Office and client information systems.
  • Professional bilingual proficiency in English and Arabic.
  • Recognized health or wellness coaching credentials preferred.
  • Experience in multicultural or international environments preferred.
  • Ability to provide client centered support with strong empathy, active listening, and coaching skills.
  • Strong clinical judgment and ability to manage high risk or crisis situations.
  • Excellent communication skills with a strong service orientation.

Compensation and Benefits

  • Pay range: 110,000 128,560 AED per year.
  • Benefits provided in accordance with UAE Labour Law: annual leave, public holidays, mandatory health insurance, and end of service gratuity.

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