Guest Services Representative - 1 FT

Responsibilities

• Provide a variety of information to guests, using best judgement assessing the urgency of the information requested. The employee will provide the information as requested or refer the guest to the appropriate staff. Assisting guests with Players Club enrollment and information. Answering the Casino switchboard. Working the coat check as seasonally required. Selling event tickets. Tracking inquiries and activities to guide improvements and adjustments to processes and services. Maintaining a tidy and well-organized workspace. Participating in other projects and activities as required, in support of Guest Services operations.

Company