Guest Services Agent (Coffee Man - Arabic)
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Key skills for this role
About the Role
The Luxury Collection is seeking a Guest Services Agent (Coffee Man - Arabic) to deliver a wide range of services guiding guests through their stay, including check-in/out, addressing requests, and sharing local highlights.
Key Skills for This Role
Responsibilities
- Provide smooth check in and check out experiences for guests
- Address guest requests and complete reports
- Share highlights of the local area with guests
- Process operational needs and make transactions feel part of the experience
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- Arabic language proficiency
Full Job Posting
Position Summary
- Our jobs aren’t just about giving guests a smooth check in and check out. Instead, we want to build and experience that is memorable and unique.
- Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.
- They are empowered to move about their space and do what needs to be done.
- Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
General Requirements
- Creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
- Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
- Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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