Telephone Operator
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Key skills for this role
About the Role
The Luxury Collection in Dubai seeks a Telephone Operator (Guest Experience Expert) to provide memorable guest experiences. The role involves processing operational needs, addressing guest requests, and sharing local highlights.
Key Skills for This Role
Responsibilities
- Deliver a wide range of services that guide guests through their entire stay
- Process operational needs, address guest requests, and complete reports
- Share highlights of the local area with guests
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
Full Job Posting
Position Summary
- Our jobs aren’t just about giving guests a smooth check in and check out.
- We want to build an experience that is memorable and unique.
- Guest Experience Experts take initiative to deliver a wide range of services.
- They are empowered to move about their space and do what needs to be done.
- Whether processing operational needs, addressing guest requests, completing reports, or sharing local highlights.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
About The Luxury Collection
- The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries.
- Offers authentic experiences that evoke lasting, treasured memories.
- More than 100 years of experience, beginning in 1906 under the Italian CIGA brand.
- From legendary palaces to modern classics, each hotel is a unique expression of its locale.
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