Guest Service Agent

Job Description

As the first point of contact for residents and visitors, you will deliver outstanding workplace experiences in every interaction. This is more than a reception role - you will be central to ensuring seamless daily operations across workplace services.

You’ll work closely with the National Workplace & Operations Manager and collaborate with facilities, building management, and service vendors to ensure a smooth and professional environment.

You’ll thrive in this role if you have:

Strong reception, hospitality or customer service experience

Professional communication skills (written & verbal)

Excellent organization and time management

A proactive, solutions-focused mindset

Ability to multitask in a fast-paced corporate environment

High attention to detail