Guest Relations Agent cum Operations Coordinator
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are looking for a proactive and customer-focused Holiday Homes Guest Relations Agent cum Operations Coordinator to manage guest communications, reservations, property operations, and daily coordination activities.
Key Skills for This Role
Full Job Posting
Job Summary
We are looking for a proactive and customer-focused Holiday Homes Guest Relations Agent cum Operations Coordinator to manage guest communications, reservations, property operations, and daily coordination activities.
The ideal candidate should have excellent communication skills, strong organizational abilities.
Guest Relations
- Handle guest inquiries through calls, WhatsApp, email, and booking platforms.
- Coordinate guest check-ins and check-outs smoothly.
- Ensure guests receive excellent customer service throughout their stay.
- Address guest complaints or concerns promptly and professionally.
- Share property details, house rules, and local area information with guests.
- Maintain positive guest relationships to encourage repeat bookings and reviews.
Operations Coordination
- Coordinate with housekeeping, maintenance, and drivers for daily operations.
- Schedule cleaning, inspections, and maintenance activities.
- Monitor apartment readiness before guest arrivals.
- Maintain operational records, booking calendars, and inventory.
- Ensure all properties meet company quality standards.
Requirements
- Strong communication and interpersonal skills.
- Ability to multitask and work under pressure.
- Good knowledge of Microsoft Office and booking platforms.
- Familiarity with Dubai holiday homes operations is an advantage.
- Fluent in English; additional languages are a plus.
- Flexible to work weekends or shifts when required.
Education
- Bachelor's (Preferred)
Language
- English (Required)
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at BLUE OCEAN HOLIDAY HOMES RENTAL L.L.C.
Guest Relations Agent cum Operations Coordinator
Dubai, UAE
Blue Ocean Holiday Homes is seeking a Guest Relations Agent cum Operations Coordinator in Dubai to manage guest communications, reservations, and property operations. The role requires strong organizational skills and fa
Housekeeping Team Leader
Dubai, UAE
We are seeking a responsible and detail-oriented Housekeeping Team Leader / Supervisor to oversee housekeeping operations for holiday homes and serviced apartments. The candidate will be responsible for supervising house