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Guest Management Director I Freelance I BWS KSA - Riyadh

Balich Wonder Studio
Riyadh, KSA
Contract
Director
2 months ago
BwsDirectorFreelanceGuestKsaManagement
Free

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Bws-Ksa

, the

Riyadh-Based

branch of Balich Wonder Studio, is seeking a

Guest Management Director

to lead the overall guest operations strategy and execution across the full project lifecycle, ensuring a seamless and high-end experience for all stakeholders, VIPs, VVIPs, partners, and invited guests.

Main Responsibilities

  • Lead the overall Guest Management department and workflow
  • Define and supervise guest journey strategy from invitation to post-event follow-up
  • Coordinate RSVP processes, invitation tracking and guest database management + coordinate Platform Evolution
  • Supervise seating plans, accreditation strategy and access management with protocol team
  • Manage VIP/VVIP protocols and high-profile stakeholder handling
  • Coordinate with Production, Protocol, Operations, Security and Hospitality teams
  • Supervise guest communication flows and escalation handling
  • Ensure proper staffing structure and onsite guest operations
  • Oversee reporting, guest tracking systems and operational updates
  • Attend planning meetings and align guest operations with overall event strategy
  • Manage crisis situations and last-minute guest changes with discretion and efficiency
  • Define strategy for purchases and follow all the supply chain (hotel, transport, flights)

Requirements

  • Minimum 10 years of experience
  • Strong experience in large-scale events and VIP guest operations
  • Experience managing high-profile and international stakeholders
  • Excellent organizational and leadership skills
  • Ability to work under pressure in fast-paced environments
  • Fluent English required; Arabic is a plus
  • Riyadh-based availability preferred
  • Immediate availability

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