linkedin
Guest Experience Supervisor (Concierge Supervisor)
St. Regis Hotels & Resorts
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Guest check-in and registrationConcierge and guest servicesPayment processingBilling and account reconciliationPoint-of-sale systemsCash handling
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
Guest check-in and registrationConcierge and guest servicesPayment processing
Role Overview
Guest Experience Supervisor (Concierge Supervisor) role within Rooms & Guest Services Operations at St. Regis Hotels & Resorts.
The position provides front-desk and concierge-style guest service and supports management with employee coaching and operational standards.
Key Skills for This Role
Guest check-in and registrationConcierge and guest servicesPayment processingBilling and account reconciliationPoint-of-sale systemsCash handling
Full Job Posting
Role Overview
Guest Experience Supervisor (Concierge Supervisor) role within Rooms & Guest Services Operations at St. Regis Hotels & Resorts.
The position provides front-desk and concierge-style guest service and supports management with employee coaching and operational standards.
Schedule and Position
- The schedule is full time.
- The position is classified by the source as non-management.
Guest and Front-Desk Operations
- Process guest check-ins, verify identity and payment, assign rooms, and issue or activate room keys.
- Set up accurate guest accounts, enter Marriott Rewards information, and ensure rates follow market codes.
- Secure payment before issuing keys and verify or adjust billing.
- Provide directions and property information, accommodate guest requests, and follow up to confirm requests are handled.
- Welcome guests, anticipate service needs, assist people with disabilities, and thank guests with genuine appreciation.
Cashiering and Reporting
- Compile and review daily reports, logs, and contingency lists.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at St. Regis Hotels & Resorts
Chef de Partie
Dubai, UAE
MidFull-time
St. Regis Hotels & Resorts is seeking a Chef de Partie to prepare and cook food according to recipes, quality standards, and presentation requirements. The role requires food preparation experience, attention to quality
Discovered TodayView →
Commis II
Doha, QAT
EntryFull-time
St. Regis Hotels & Resorts is seeking a Commis II to prepare ingredients and cook food according to recipes and quality standards. The role requires kitchen sanitation, safe equipment operation, professional teamwork, an
Discovered TodayView →
The St. Regis Saadiyat Island Resort, Abu Dhabi - University Intern - Butler Runner Intern
Abu Dhabi, UAE
InternFull-time
St. Regis is seeking a university intern to gain hands-on exposure to hotel operations as a Butler Runner Intern. The role is designed for a current college or university student interested in hotel management and the tr
Discovered TodayView →
Store Supervisor
Doha, QAT
MidFull-time
St. Regis is seeking a Store Supervisor to manage receiving, inventory control, supplier discrepancy resolution, food-quality checks, and storage operations. The role also assigns work, supports employee training, and re
Discovered TodayView →
Supervisor-Stewards
Dubai, UAE
MidFull-time
The employer is seeking a Steward Supervisor to direct cleaning operations and support kitchen, banquet, and buffet service. The role requires at least two years of related experience and one year of supervisory experien
Discovered TodayView →
Assistant Chief Steward
Dubai, UAE
MidFull-time
The employer is seeking an Assistant Chief Steward to coordinate stewarding activities and support kitchen, banquet, and buffet operations. The role requires at least two years of related experience and one year of super
Discovered TodayView →
Chef de Partie
Dubai, UAE
MidFull-time
St. Regis Hotels & Resorts is seeking a Chef de Partie to prepare and cook food according to recipes, quality standards, and presentation requirements. The role includes food quality control, kitchen coordination, guest
Discovered TodayView →
Cook II
Dubai, UAE
EntryFull-time
St. Regis Hotels & Resorts is seeking a Cook II to prepare ingredients, cook menu items, maintain food quality and temperature, and operate kitchen equipment safely. The role values teamwork, attention to detail, a posit
Discovered TodayView →
Chef de Partie
Dubai, UAE
Discovered TodayFull-time
Commis II
Doha, QAT
Discovered TodayFull-time
The St. Regis Saadiyat Island Resort, Abu Dhabi - University Intern - Butler Runner Intern
Abu Dhabi, UAE
Discovered TodayFull-time
Store Supervisor
Doha, QAT
Discovered TodayFull-time
Supervisor-Stewards
Dubai, UAE
Discovered TodayFull-time
Assistant Chief Steward
Dubai, UAE
Discovered TodayFull-time
Chef de Partie
Dubai, UAE
Discovered TodayFull-time
Cook II
Dubai, UAE
Discovered TodayFull-time